Who is responsible for information on this site

SalePrice Workshop Outlet is operated online by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. For this website and its related enquiry handling, Astros Marketing (Pty) Ltd is responsible for deciding why personal information is collected and how it is used, subject to applicable South African law including the Protection of Personal Information Act, where relevant.

This policy applies to information submitted through our contact form, information collected during normal website use, and records linked to outlet enquiries about ex-demo, end-of-line and monthly special items.

Information we collect and the ways it reaches us

We collect personal information that is reasonably needed to identify an enquiry, understand the requested product category, and communicate about stock-based outlet items. Most of that information is supplied directly by the user when completing our contact form or browsing the site.

Name and surname
Company name, where applicable
Contact details provided through our contact form
Province, town, collection or delivery preference
Product interest, machine category, spares request or stock query
Website usage data such as device, browser, pages visited and basic log information

Where a user chooses not to provide certain information, we may not be able to process a product enquiry or delivery-related request tied to a specific special.

Why we use personal information

Personal information is used for lawful business purposes connected to the outlet. That includes identifying the correct category of machinery or workshop stock, recording interest in limited-quantity specials, arranging collection from Pretoria West, and planning delivery within Gauteng or elsewhere in South Africa.

To receive and manage enquiries sent through our contact form
To identify the item or category requested
To keep internal records linked to stock counts and deal end dates
To prevent duplicate or fraudulent submissions
To maintain website security, performance and traffic records
To meet legal, accounting or regulatory duties where they apply

We do not publish permanent list prices or written quotes on this website, and personal information is not collected for that purpose.

Sharing, operators and service providers

Personal information is not sold. It may be shared only where that is reasonably required for the operation of the website, the handling of an enquiry, the movement of goods, or compliance with law. In practice, this can include trusted operators that assist with website hosting, analytics, form handling, record storage, couriers or delivery administration, and legal or regulatory compliance.

Any operator handling information on our behalf is expected to use it only for the relevant service and to apply suitable confidentiality and security measures. Where information must be disclosed under law, court process, or a lawful request from a public authority, it may be released to the extent required.

Cookies, logs and website security

This site may use cookies and standard logging tools to keep pages functioning properly, understand traffic patterns and protect the website against misuse. These tools do not usually identify a visitor by name on their own, but they can be linked to other data where a form submission is made.

Reasonable technical and organisational safeguards are used to protect personal information against loss, unauthorised access, destruction, misuse or alteration. No internet transmission or storage environment can be guaranteed as completely secure, but appropriate steps are taken to reduce risk and limit access to authorised personnel and service operators only.

Retention, POPIA rights and policy updates

Records are kept only for as long as reasonably necessary for enquiry administration, internal business records, legal obligations, dispute handling, security review, or other lawful purposes connected to the outlet. When information is no longer required, it is deleted, destroyed or de-identified where reasonably practicable.

Subject to POPIA and any other applicable law, a person may request access to personal information, ask for correction of inaccurate details, object to certain processing, or request deletion where there is no lawful basis to retain the record. Requests can be submitted through our contact form.

This policy may be updated from time to time to reflect legal, operational or website changes. The version published on this page applies from the date it appears on the site.