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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide constrained feature warranty on the whole machinery, as well as each subsystem if not stated otherwise. The trait guarantee covers weaknesses by cause of unreliable materials or poor craftsmanship We cannot be held accountable for mis-usage or general wear and tear of your equipment. Accordingly aforestated shall not be covered by our warranty. Deterioration can often be repaired that are not covered under guarantee, at minimum cost. Quotations are immediately accessible on request.The machine(s) which you are going to purchase, will be demanding a routine service. Reviewing and arrangement, standard cleaning , as well as everyday wear and tear restoration at a minimal cost are included in the service plan. It is vital that your machinery is fixed in the equal of double that period, if you do not service your machinery in the suggested service period, otherwise your service warranty will be worthless and not viable. This is to say, if we suggested that your machine is improved once every 3 months, you should get your machinery improved within every 6 month period or your warranty will not be credible.
Whenever a technician offers a service at your property, it points to to a call-out. Unless arranged by the company or included by any of the above named plans, a call-out cost will be required. At the extent of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for working days.Travel costs to your property as well as settlement if crucial, are on your account, accompanying the call-out cost. We recommend that you arrange that the technician gets picked up and sent back. If you would wish for us to come to you, the ongoing rate is R 9.95/km increased by the traveling distance between our branch including your place.Those charges may vary point by extent without notice, so attentively enquire about call out as well as travel costs ahead of time.Our maintenance plan is perfect for you if you just would like our specialist to take a look at your machinery for your contentment, or if you would like to know if the appliance is set to operate optimally. We will not charge any cost for the specialist we provide. Our technician will be able to supply you with information on whether an different or further maintenance or service parts restoration is needed or if everything is normal. Regretfully, no repairs or hard labour operate will be done during a preservation visit, but a reservation can be made for this to be carried out at your and our quickest convenience.Our training facility offers primary and/or comprehensive training courses for all machines we sell. When purchasing your machinery, first basic entry courses is included in your investment, nevertheless more promoted training can be purchased after the basic course has been finished.With all our mainline of machines a particular barcode is sold. Thus your machinery's warranty info and servicing history will regularly be able to be analyzed in any way and at any moment on our website or while logged off. Our machinery's assurance and servicing are honoured by us using the barcode. This ensures your ultimate benefit on both the selling and servicing of your machines.
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