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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined trait guarantee on the whole machinery, along with any subsystem lest stated otherwise. The trait warranty covers weaknesses by reason of defective materials or poor craftsmanship We are not accountable for common wear and tear or mis-usage of your product. Our warranty will accordingly not cover aforementioned. Of course, damages that aren't covered under guarantee can generally be repaired at a minimum cost. Upon appeal, quotations are promptly vacant.
Routine service is required by the machine(s) you are going to buy. The concealed service plan consists of general cleaning, investigation and adjustment, as well as common decrement restoration at a minimum cost. Should you not service your machine(s) within the preferred service period, it is required that your machine(s) is improved in the equal of double that period elseways your service guarantee will be null and void. Meaning that within which case we preferred that your machine is rectified once every three months, it is vital that you get your machinery improved within every 6 month period or your warranty will not be legit.
Anytime a service is provided at your establishment by a specialist, it refers to a call-out. A call-out cost will be required except when the call-out is covered by any of the above plans or per-approved by the the company. At the extent of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.Coupled with the call-out cost, touring costs to your place as well as accommodation if necessary, are on your account. The adjustments for the specialist to get picked up and sent back are suggested to be done by you. R 9.95/kilometer is the prevailing amount multiplied by the traveling distance between your premises and our place, should you prefer for us to go to you.Those fees may vary time by time without notice, so generously seek an answer about call out and transport costs beforehand.
If you simply would like our specialist to take a look at your appliance for peace of mind or would like to know if the machine is fitted to function optically, our service plan is here for you. No fees will be assigned for the experts we provide. Our experts will be able to supply you with advice on whether an back-up or additional maintenance or spare parts replacement is needed or whether everything is in order. During preservation visits no reconstruction or intense labour work will be done and bookings should made for this to be completed at your and our quickest convenience.
Principal and/or complete training courses are offered at our premises for all machines we sell. When buying your machinery, first principal entry courses is enclosed in your purchase, although more improved training can be bought after the primary course has been achieved.
All our mainline of machines are sold with a individual barcode. You will therefore regularly be able to review the machine's guarantee data and assistance history on our website or while logged off - in any form and at any instant. We value our machinery's warranty and maintenance by using the barcode. This protects your maximal benefit on both the reselling and service of your machinery's.
The reference above involves our recent model, as well as therefore the highlights, details and attachments are relevant thereto. Attentively seek an answer from our sales clerk as to the generation model cited. In the incident that we do not have the recent model available, you shall be designated to collect up to 5% allowance on the elder model, based on lesser performance or insignificant layout.