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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, including any subsystem, we only offer restricted quality warranty except stated differently. The quality guarantee covers errors by reason of unfit materials or poor craftsmanship We will not be held accountable for misuse or general wear and tear of your machine. Therefore aforestated shall not be covered by our guarantee. Damages can regularly be repaired that are not covered under guarantee, at minimal cost. Quotations are gladly accessible on inquiry.
The machine(s) you are going to buy compels a routine service. General decrement reinstatement at a minimum cost, investigation and positioning as well as common cleaning are covered within the service plan. If you do not service your machinery in the suggested service period, it is crucial that your machine(s) is improved within the equal of double that period otherwise your service warranty will be useless and void. Meaning, you have to get your machinery fixed in every six month period, if we recommend that your machine is improved once every three months or your warranty will not be valid.
When a service is offered at your property by a technician, it refers to a call-out. A call-out fee will be required unless the call-out is concealed by each of the above named plans or confirmed by the management. At the time of this quotation, 1 technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Accommodation including travel costs to your place, along with the call-out fee, are on your account if crucial. We choose that you organize that the specialist gets picked up and sent back. R 9.95/km is the prevailing percentage multiplied by the driving distance between your place including our workshop, should you recommend for us to come to you.Attentively analyze about call out including transport costs in advance as those fees may differ instant by time without notice.
If you simply would like our specialist to take a look at your machinery for your tranquility or want to know if the machinery is adjusted to function optimally, our service plan is suited for you. We will not charge any cost for the technician we supply. Our technician will be able to advise if everything is in order or if an different or additional servicing or spares replacement is needed. Bookings have to be made for reconstruction or hard labour function to be completed at your/our quickest convenience as no repairs or any such labour actions will be practised during servicing visits.
Basic and/or extensive training courses are offered via our training facility for all machines we sell. First fundamental entry courses is enclosed in your machinery investment, nevertheless more promoted training can be bought after the basic course has been passed.
With all our mainline of machinery's a individual barcode is sold. Therefore your machinery's assurance information and service history will regularly be able to be reviewed in any manner and at any term on our site or while disconnected. We honour our machines assurance and assistance by using the barcode. This secures your ultimate benefit on both the selling and servicing of your machinery's.