The dongle and any other programming products will unfortunately not be provided with warranty. Some of our machinery's software cloud versions can be loaded from the cyberspace and simply activated by code. Seeing that the online network connection is generally slow or delayed and bandwidth can be costly, we also supply our clients the supplemented service of downloading the software for you and dropping a physical copy to your place if required.
No warranty is provided for software products, including the dongle. Some of the software cloud versions for our machines can be downloaded from our CNC Utility website http://cncu.co.za/ and simply activated by code. But since bandwidth can be costly and Internet connection is often slow or interrupted, you are welcome to come to our office to make a copy should you require.