The dongle and any other programming products will regrettably not be provided with guarantee. Some of the program cloud versions for our machinery can effortlessly be aroused by codes and saved from the online network. We present our clients the extra service of downloading the software for you and delivering a materialistic copy to your branch if required seeing that bandwidth is overpriced and the online network connection is regularly slow or held up.
No warranty is provided for software products. All software, manuals, tools and applications for our machines can be downloaded from our CNC Utility website https://cncu.co.za/. Please note that software by its very nature is limited by the platform and/or hardware on which the software is run and/or operated. Please note, that not all software will work or be compatible with new operating systems or hardware in relation to your machine, therefore please carefully read the software specifications before installing such software. We make no representation nor warranty regarding the suitability of the software for the intended purposes, and we accordingly shall not be liable or accept any responsibility in the event that the software is not compatible with your machine or environment and no refunds will be provided in respect of any software purchased or otherwise installed.