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We present a quality warranty for qualified spare parts and accessories sold except when the service parts or accessories is used on our machines and setup by our technician or under our experts's supervision. Unless when pre-approved by management, the quality warranty will be void if spare parts or accessories has been constructed into other company's machines or setup without our consent.Accessory or new service parts fitting and diagnosis for machines purchased from us is free. After the new repair parts or accessories have been installed by our expert, they will make sure that your machines is 100% operational and well tested. We may suggest to offer technical information remotely or send a technician to give technical assistance for competitors machinery. We cannot however, insurance which steps (if any) would be taken, or information (if any) will be provided by our specialists in regarding to 3rd party machinery.The client will be presented with a complete reimbursement should our specialist remotely suggest or recommend a spare - reinstatement or accessory add-on for machines that we have sold, including for new or redundant service parts or components as soon as you send the spares or associated equipment back in its primary condition.
A labour expense will not be charged would you prefer that we go to your establishment for a spare- replacement or add-on installations for machines that we have sold, even though traveling expenses and accommodation fees will be charged if suited. We prefer that you arrange for the specialist to get fetched and sent back. R 8.00/km increased by the driving distance between our warehouse and your place, is the ongoing amount payable and applicable should you choose for us to travel to you.
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