The products that you collect may conflict in shape, hue or other hallmarks as all icons are for display occasions only. While maintaining the major quality and specifications, we entitle the sanction to improve, withdraw or boost minor trademarks. We may also recommend to, without the primary packaging, put away or transport the service parts or associated equipment.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: We present a quality warranty for qualified spare parts and accessories sold except when the service parts or accessories is used on our machines and setup by our technician or under our experts's supervision. Unless when pre-approved by management, the quality warranty will be void if spare parts or accessories has been constructed into other company's machines or setup without our consent. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Accessory or new service parts fitting and diagnosis for machines purchased from us is free. After the new repair parts or accessories have been installed by our expert, they will make sure that your machines is 100% operational and well tested. We may suggest to offer technical information remotely or send a technician to give technical assistance for competitors machinery. We cannot however, insurance which steps (if any) would be taken, or information (if any) will be provided by our specialists in regarding to 3rd party machinery. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: The client will be presented with a complete reimbursement should our specialist remotely suggest or recommend a spare - reinstatement or accessory add-on for machines that we have sold, including for new or redundant service parts or components as soon as you send the spares or associated equipment back in its primary condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be charged would you prefer that we go to your establishment for a spare- replacement or add-on installations for machines that we have sold, even though traveling expenses and accommodation fees will be charged if suited. We prefer that you arrange for the specialist to get fetched and sent back. R 8.00/km increased by the driving distance between our warehouse and your place, is the ongoing amount payable and applicable should you choose for us to travel to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.