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We supply confined characteristic warranty on the whole machinery, and each subsystem if not stated differently. The quality warranty covers shortages as a result of unfit materials or poor craftsmanship We aren't liable for frequent wear and tear or misuse of your equipment. Thus aforementioned will not be covered by our guarantee. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Upon demand, quotations are immediately vacant.As this machinery is a DIY Product, you will accordingly have to assemble and install the machinery themselves. The assembly, fitting and configuration of the machinery programming is fairly straightforward and we have enclosed an installation guide to guide you. If you require that we assemble, install and setup for you, an supplementary technician call-out cost will be assigned.Primary and/or complete training courses are supplied at our training facility for all machines we sell. When obtaining your machinery, first primary entry courses is enclosed in your purchase, but more advanced training can be purchased after the principal course has been achieved.
Anytime a service is supplied at your establishment by a technician, it refers to a call-out. Except for when the call-out is covered by each and every time of the above plans or accepted by the the company, a call-out fee will be requested. One technician for one day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Transport costs to your property and accommodation if required, are on your account, accompanying the call-out cost. The preparations for the technician to get picked up including sent back are recommend to be carried out by you. R 9.95/kilometer is the current percentage multiplied by the traveling distance between your property as well as our workshop, should you recommend for us to come to you.Beneficially enquire about call out including traveling costs beforehand as those costs may change time by time without notice.Without leaving our workshop, we are able to network with to your CPU to assistance you with the setup and technical difficulties instantly with Broadband internet and promoted software technology. We offer continuous unrestrained remote support for diagnosis on all machines we sell that joins to and functions with a PC, and establish and setup all software we sold as well. Remote support is not the same to training.With all our mainline of machines a individual barcode is sold. Therefore your machines warranty data and service history will regularly be able to be checked in any style and at any term on our site or offline. We value our machinery's warranty and servicing by using the barcode. This insures your supreme advantage on both the reselling and service of your machinery's.
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