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We offer limited quality warranty on the whole machinery, along with each subsystem unless stated any other way. The quality warranty covers defects as a result of unfit components or poor craftsmanship We are not responsible for frequent wear and tear or misuse of your equipment. Our warranty will accordingly not cover aforementioned. Damages can generally be repaired that aren't covered under guarantee, at minimum cost. Upon inquiry, quotations are promptly accessible.
The machine needs to be assembled and installed by you, as it is a DIY Product. The assembly, installation and setup of the machinery software is fairly straightforward and we have enclosed an installation guide to help you. An supplemental technician callout cost will be implemented if you choose that we complete the assembling, configuration and fitment.
Our premises offers primary and/or overall training courses for all machinery we sell. When obtaining your machine, first basic entry courses is enclosed in your purchase, but more promoted training can be obtained after the basic course has been accomplished.
Anytime a technician supplies a service at your establishment, it points to to a call-out. Except for when accepted by managers or covered by any of the above named plans, a call-out fee will be requested. At the instant of this quotation, 1 specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.Travel costs to your place and accommodation if required, are on your account, along with the call-out cost. The arrangements for the technician to get picked up including sent back are recommend to be made by you. R 9.95/km is the ongoing rate increased by the driving distance between your place as well as our premises, should you recommend for us to go to you.Attentively inquire about call out and transport costs beforehand as those costs may change point by time without notice.
We are able to join up with to your computer to assist you with the organization and technical difficulties right away without leaving our warehouse with Broadband online network and improved software technology. We offer extended infinite remote assistance for analysis on all machines we sell that attaches to and operates with a PC, and establish and configuration all software we sold as well. Remote help is not the same as training.
With all our mainline of machines a different barcode is sold. Check thus you will always be able to,in any way and at any term, review the machines warranty information and assistance history on our website or offline. By using the barcode we honour our machinery's assurance and assistance. Maximal comfort are ensured on both the reselling and servicing of your machines.
The above reference relates to our newest model, therefore the highlights, details and extras are suitable thereto. For any enquirers regarding the period model cited, you can call our sales consultants. You will be entitled to pocket a 5% discount on previous models , based on lower performance or insignificant design in which case we do not have the advanced model obtainable.