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We provide restricted feature warranty on the whole machine, including each subsystem except stated elseways. Poor craftsmanship along with unfit components weaknesses are covered by the quality warranty. We cannot be held at fault for misuse or frequent wear and tear of your component. Aforestated is therefore not covered by our guarantee. Often damages can be repaired at minimal cost that are not covered under guarantee. Quotations are immediately available on inquiry.
As this machine is a DIY Product, the client will which means have to assemble and install the machine themselves. We have included an installation guide to guide the client, however the assembly, installation and configuration of the machine software is relatively basic. An supplemental technician call-out fee will be implemented if the client require that we do the assembling, organization and fitment.
Fundamental and/or comprehensive training courses are offered via our training facility for all machinery we sell. When purchasing your machinery, first basic entry courses is enclosed in your investment, nevertheless more improved training can be purchased after the primary course has been completed.
Anytime a service is provided at your property by a technician, it points to to a call-out. A call-out cost will be required unless the call-out is enclosed by each of the above plans or confirmed by the the company. One technician for 1 day is R 1 499.00 for weekdays, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Accompanying the call-out cost, transport costs to your place as well as accommodation if crucial, are on your account. We choose that you organize that the specialist gets picked up as well as sent back. If you would wish for us to go to you, the ongoing rate is R 9.95/kilometer increased by the driving distance between our warehouse including your place.Beneficially enquire about call out including travel costs beforehand as those costs may change extent by instant without notice.
With the high bandwidth online network and improved software technology, we are able to get into to your laptop to help you with configuration and technical difficulties immediately without going away from our place. We supply extended unlimited remote service for diagnosis on all machines we sell that associates to and functions with a computer, and fit and organization all software we sold as well. Remote service is not subject to training.
With all our mainline of machinery's a unique barcode is sold. Therefore your machines assurance info and service history will regularly be able to be analyzed in any style and at any instant on our website or while disconnected. We value our machinery's warranty and assistance by using the barcode. This secures your maximal comfort on both the assistance and resell of your machinery's.
The above tender relates to our advanced model, therefore the highlights, specs and extras are suitable thereto. Our sales representatives can be called regarding any enquirers of the year model quoted. Based on lesser completion or insignificant composition, you will be entitled to collect a 5% allowance on older models, in which case we don't have the brand new model available.