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We offer bounded attribute warranty on any subsystem unless stated otherwise, and on the whole machine. The characteristic guarantee covers shortages due to unfit materials or poor craftsmanship Frequent wear and tear or misuse of your machine is not our responsibility. Our warranty will therefore not cover aforestated. Damages can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations will be immediately vacant upon demand.
As this machine is a DIY Product, the client will therefore have to assemble and fit the machinery themselves. The assembly, fitting and organization of the machine software is fairly basic and we have enclosed an installation guide to guide the client. Unfortunately, should you require that we construct, configure and assemble the machine for them, an additional technical callout cost will be implemented.
Fundamental and/or complete training courses are held via our training centre for all machines we sell. More improved training can be bought after the primary course has been accomplished however first basic entry courses is combined in your machinery purchase.
Anytime a service is offered at your premises by a specialist, it refers to a call-out. A call-out fee will be requested except for when the call-out is enclosed by any of the above mentioned plans or approved by the management. 1 specialist for 1 day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for resting days or Public Holidays at the point of this quotation.Accommodation as well as transport costs to your place, along with the call-out fee, are on your account if essential. The specialists essential preparations to be done to get picked up as well as sent back, are suggested to be done by you. R 9.95/km is the prevailing percentage amplified by the traveling distance between your establishment including our place, should you desire for us to go to you.Attentively enquire about call out and travel costs ahead of time as those charges may differ extent by point without notice.
Without going away from our branch, we are able to join up with to your CPU to service you with the configuration and errors instantly with large bandwidth internet and promoted software technology. We present everlasting unrestrained remote service for installments and organization on all the software, as well as for diagnosis on all machinery we sell that attaches to and works with a PC. Training and remote support is not the same in any way.
All our mainline of machines are sold with a individual barcode. Accordingly your machinery's warranty report and service history will regularly be able to be reviewed in any style and at any term on our database or while disconnected. Our machinery's guarantee and maintenance are valued by us using the barcode. This secures your supreme convenience on both the maintenance and resell of your machinery's.
The above reference is in regarding to our advanced model, therefore the focus points, specifications and accessories are suitable thereto. Our sales representatives can be contacted regarding any inquiries of the age model quoted. In the case that we don't have the newest model available, you shall be entitled to collect up to 5% allowance on the former model, based on lesser performance or lower method.