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We supply limited trait guarantee on the entire machinery, and each subsystem lest stated differently. Poor craftsmanship as well as unfit equipment weaknesses are covered by the characteristic guarantee. We are not responsible for general wear and tear or misuse of your equipment. Therefore aforementioned shall not be covered by our warranty. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Quotations are promptly available on appeal.
The machine needs to be assembled and installed by you, as it is a DIY Product. We have combined an construction guide to help the client, but the assembly, construction and organization of the machinery software is relatively simple. Regretfully, should you request that we fit, configure and assemble the machine for them, an supplemental technical callout fee will be implemented.
Our training centre offers principal and/or extensive training courses for all machinery we sell. More promoted training can be bought after the basic course has been passed although first fundamental entry courses is combined in your machine purchase.
Every time a technician provides a service at your place, it refers to a call-out. Lest the call-out is included by each and every time of the above named plans or approved by the managers, a call-out fee will be required. At the extent of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.Accommodation and transport costs to your establishment, accompanying the call-out cost, are on your account if crucial. We prefer that you organize that the technician gets picked up and sent back. R 9.95/km is the current percentage amplified by the driving distance between your premises including our place, should you choose for us to travel to you.Without notice, those charges may change instant by time, thus kindly enquire about call out and travel costs in advance
We are able to connect to your laptop to assist you with the organization and technical difficulties instantly without leaving our workshop with Broadband internet and promoted software automation. When relating to diagnosis on all machines we sell that joins to and operates with a PC, as well as the installation and organization on all software we sell, we offer everlasting unlimited remote support. Remote support is not subject to training.
With all our mainline of machines a individual barcode is sold. Review thus you will constantly be able to,in any manner and at any time, review the machinery's warranty data and assistance history on our website or offline. We honour our machines guarantee and servicing by using the barcode. This insures your maximal advantage on both the reselling and service of your machines.
The above tender pertains to our recent model, therefore the highlights, specifications and additions are suited thereto. For any enquirers in regarding to the age model quoted, you can contact our sales consultants. You will be entitled to collect a 5% remission on prior models , based on insignificant achievement or lesser layout in which case we don't have the brand new model accessible.