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We give constrained characteristic guarantee on the entire machine, as well as any subsystem unless stated any other way. Poor craftsmanship including faulty material defects are covered by the attribute warranty. We cannot be held responsible for mis-usage or general wear and tear of your machinery. Our warranty will for this reason not cover aforestated. Of course, damages that are not covered under warranty can usually be repaired at a minimal cost. Quotations will be gladly accessible upon demand.
The machinery needs to be assembled and fitted by you, as it is a DIY Product. We have comprehended an construction guide to assist the client, nevertheless the assembly, installation and organization of the machine software is relatively straightforward. Sadly, should the client require that we install, setup and assemble the machine for them, an further technical callout charge will apply.
Our training facility offers fundamental and/or overall training courses for all machinery we sell. More improved training can be obtained after the basic course has been completed although first principal entry courses is included in your machinery investment.
Every time a specialist supplies a service at your establishment, it points to to a call-out. Lest the call-out is enclosed by each of the above mentioned plans or approved by the the company, a call-out cost will be charged. One technician for 1 day is R 1 499.00 for workdays, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Travel costs to your premises including accommodation if crucial, are on your account, in addition to the call-out fee. The experts essential arrangements to be done to get picked up and sent back, are chosen to be done by you. R 9.95/km is the ongoing percentage multiplied by the traveling distance between your property including our office, should you choose for us to travel to you.Those fees may differ extent by instant without notice, so attentively enquire about call out and travel costs beforehand.
Without leaving our place, we are able to connect to your PC to assistance you with the setup and troubleshooting instantly with Broadband online network and promoted software automation. When relating to investigation on all machines we sell that connects to and works with a laptop, as well as the fitting and setup on all software we sell, we supply everlasting limitless remote service. Training and remote support is not the same in any way.
All our mainline of machinery's are sold with a individual barcode. Check therefore you will constantly be able to,in any way and at any moment, analyze the machinery's guarantee info and assistance history on our site or offline. Our machines assurance and service are honoured by us using the barcode. This ensures your ultimate comfort on both the selling and service of your machines.
The quotation above is in regarding to our brand new model, and as such the features, specifications and extras are applicable thereto. For any enquirers relating to the year model quoted, you can call our sales consultants. You will be titled to obtain a 5% allowance on previous models , based on minor execution or minor layout in which case we don't have the recent model obtainable.