The hue, figures or features of the machinery may vary from that in the images as all the images are for display purposes only. While preserve all prime attributes and identification we reserve the sanction to adapt, abolish or boost minor attributes. You can request a catalog of features in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: We give constrained feature warranty on the whole machine, including each subsystem unless stated differently. Poor craftsmanship as well as unfit components shortages are covered by the trait warranty. We aren't at fault for everyday wear and tear or mis-usage of your machine. Aforestated is thus not covered by our warranty. Definitely, damages that are not covered under guarantee can generally be repaired at a minimal cost. Quotations are readily accessible on appeal.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: As this machine is a DIY Product, you will therefore have to assemble and fit the machine themselves. We have enclosed an installation guide to help the client, although the assembly, construction and configuration of the machine programming is relatively simple. If you require that we assemble, fit and organize for you, an additional technical callout charge will apply. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: Fundamental and/or extensive training courses are supplied through our training centre for all machinery we sell. More improved training can be obtained after the primary course has been passed although first basic entry courses is combined in your machine investment. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: Every time a service is supplied at your premises by a specialist, it points to to a call-out. Except when approved by managers or enclosed by each and every time of the above mentioned plans, a call-out cost will be required. At the point of this quotation, for one day one technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for working days.Accommodation as well as transport costs to your premises, in addition to the call-out cost, are on your account if required. We suggest that you organize that the technician gets picked up and sent back. R 9.95/km is the ongoing amount multiplied by the traveling distance between your property including our branch, should you recommend for us to go to you.Without notice, those charges may change point by extent, consequently generously inquire about call out as well as touring costs beforehand A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: With the Broadband internet and improved software technology, we are able to connect to your laptop to assist you with setup and problems immediately without going away from our warehouse. We provide lifetime unlimited remote service for diagnosis on all machinery we sell that connects to and operates with a laptop, and fit and setup all programming we sold as well. Remote help is not comparable to training. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: A particular barcode is provided with all our mainline of machines. Accordingly your machinery's assurance info and maintenance history will evermore be able to be reviewed in any style and at any instant on our webpage or while logged off. Our machinery's guarantee and assistance are valued by us using the barcode. This ensures your maximal comfort on both the service and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above reference involves our newest model, therefore the focus points, specifications and additions are relevant thereto. Our sales consultants can be contacted regarding any enquirers of the period model recited. You will be designated to pocket a 5% exemption on prior models , depending on minor execution or lesser layout in which case we don't have the newest model available. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.