The colors, figures or qualities of the machinery may vary from that in the pictures as all the images are for show purposes only. While secure all major attributes and specifications we retain the power to reconstruct, eliminate or upgrade small attributes. If preferred, a index of qualities can be requested beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the whole machinery, and each subsystem, we only supply restricted characteristic warranty unless stated elseways. The feature warranty covers shortages due to unreliable components or poor craftsmanship We aren't responsible for general wear and tear or mis-usage of your product. Our guarantee will therefore not cover aforesaid. Of course, damages that aren't covered under warranty can usually be repaired at a minimum cost. Quotations will be gladly accessible upon inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: As this machine is a DIY Product, the client will therefore have to assemble and fit the machinery themselves. The assembly, fitting and configuration of the machinery software is relatively easy and we have included an installation guide to help the client. Regrettably, should you prefer that we fit, configure and assemble the machine for them, an further technician callout charge will be implemented. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: Fundamental and/or comprehensive training courses are offered via our training facility for all machines we sell. First fundamental entry courses is combined in your machinery purchase, however more improved training can be purchased after the principal course has been passed. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: Anytime a service is offered at your premises by a technician, it refers to a call-out. A call-out fee will be charged lest the call-out is included by each of the above named plans or arranged by the the company. At the point of this quotation, one technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.Coupled with the call-out cost, travel costs to your place as well as accommodation if crucial, are on your account. The technicians crucial plans to be made to get picked up and sent back, are chosen to be made by you. The prevailing rate is R 9.95/kilometer multiplied by the driving distance between our premises as well as your premises, should you prefer for us to go to you.Without notice, those costs may vary time by extent, for this reason beneficially analyze about call out including travel costs in advance A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: Without going away from our warehouse, we are able to network with to your computer to support you with the organization and troubleshooting instantly with large bandwidth online network and advanced software technology. When relating to analysis on all machinery we sell that associates to and operates with a computer, as well as the installation and organization on all programming we sell, we present endless limitless remote help. Remote assistance is not subject to training. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: A different barcode is presented with all our mainline of machines. Review thus you will evermore be able to,in any manner and at any time, review the machines assurance information and servicing history on our webpage or while logged off. We value our machines assurance and maintenance by using the barcode. This protects your maximum benefit on both the servicing and resell of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above quotation concerns our recent model, therefore the highlights, specs and additions are suited thereto. For any questions in regarding to the year model recited, you can contact our sales representatives. Depending on lesser completion or lesser composition, you will be entitled to obtain a 5% remission on elder models, in which case we don't have the newest model vacant. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.