The machines in the photo's coloring, outlines or attributes may diverge from that in the icons as all the pictures are for exhibition motive only. We have the rights to hold the major characteristics and specs, while altering, removing or improving minor attributes. You are welcome to request a list of attributes ahead of time.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We offer bounded quality warranty on the entire machinery, as well as each subsystem lest stated differently. The quality warranty covers weaknesses due to defective equipment or poor craftsmanship General wear and tear or mis-usage of your component is not our constraint. Aforestated is thus not covered by our guarantee. Usually deterioration can be repaired at minimal cost that are not covered under guarantee. Quotations will be promptly vacant upon request.
Some items within your purchase come with different warranty terms and period:
We provide limited quality warranty on the entire machine, as well as each subsystem unless state otherwise. The quality warranty covers defects due to faulty materials or poor craftsmanship. We are not responsible for common wear and tear or misuse of your product. Aforementioned is therefore not covered by our warranty. Of course, damages that are not covered under warranty can usually be repaired at a minimal cost. Quotations are readily available on request.
Some items within your purchase come with different warranty terms and period:
Self-Installation: This machine is a DIY Product, therefore you needs to assemble and construct the machinery themselves. The assembly, installation and organization of the machine software is relatively basic and we have enclosed an installation guide to guide you. Regrettably, should you choose that we construct, organize and assemble the machinery for them, an further technician call-out fee will apply. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: We offer basic and/or full training courses via our premises for all machines we sell. More promoted training can be obtained after the basic course has been achieved although first primary entry courses is enclosed in your machinery purchase. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: A Call-out points to to any point a technician offers a service at your property. Lest the call-out is covered by any of the above mentioned plans or arranged by the management, a call-out fee will be requested. At the extent of this quotation, for 1 day 1 technician is R 995.00 for Saturdays, R 1 495.00 for Sundays or Public Holidays as well as R 695.00 for working days.Accompanying the call-out cost, traveling costs to your establishment and settlement if required, are on your account. The technicians necessary adjustments to be carried out to get picked up as well as sent back, are suggested to be made by you. R 8.00/kilometer is the prevailing rate multiplied by the driving distance between your property and our warehouse, should you choose for us to go to you.Kindly inquire about call out as well as touring costs ahead of time as those fees may change time by time without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 695.00 for weekdays, R 995.00 for Saturdays and R 1 495.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.Those charges may change time by time without notice, so kindly enquire about call out and travel costs beforehand.
Remote Assistance: We are able to connect to your laptop to assist you with the configuration and technical difficulties instantaneously without going away from our premises with high bandwidth cyberspace and improved software technology. We provide endless boundless remote assistance for analysis on all machinery we sell that associates to and functions with a laptop, and establish and setup all software we sold as well. Remote help is not similar to training. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: A particular barcode is supplied with all our mainline of machinery. You will therefore constantly be able to analyze the machine's warranty data and servicing history on our site or offline - in any style and at any moment. Our machines assurance and servicing are valued by us using the barcode. Maximal benefit are secured on both the reselling and assistance of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or offline - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: Seeing that the quotation above involves our newest model, the climax, specs and additions are relevant thereto. Generously inquire from our sales people as to the age model cited. In the case that we do not have the brand new model accessible, you can be titled to collect up to 5% remission on the previous model, based on minor performance or minor design. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.