The saturation, shapes or characteristics of the machinery may vary from that in the images as all the illustrations are for exhibition purposes only. We reserve the rights to preserve the major qualities and specifications, while changing, removing or improving small attributes. If desired, a index of hallmarks can be requested in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We offer constrained attribute warranty on the entire machine, including any subsystem unless stated any other way. Poor craftsmanship along with defective equipment weaknesses are covered by the feature warranty. Frequent wear and tear or misuse of your equipment is not our liability. Aforestated is accordingly not covered by our warranty. Deterioration can often be repaired that are not covered under warranty, at minimal cost. Upon inquiry, quotations are gladly accessible.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: This machine is a do it yourself Product, accordingly you needs to assemble and fit the machine themselves. We have comprehended an installation guide to advise the client, nevertheless the assembly, construction and organization of the machine programming is relatively basic. An further technician callout charge will be required if you prefer that we do the assembling, configuration and installation. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: We offer primary and/or complete training courses through our training centre for all machinery we sell. More improved training can be obtained after the primary course has been accomplished although first principal entry courses is comprehended in your machinery investment. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: A Call-out points to to each extent a technician provides a service at your place. A call-out cost will be requested except when the call-out is enclosed by any of the above plans or per-approved by the management. At the time of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out cost, touring costs to your premises including settlement if necessary, are on your account. The plans for the specialist to get picked up including sent back are chosen to be made by you. The ongoing percentage is R 9.95/km increased by the driving distance between our premises including your place, should you prefer for us to come to you.Without notice, those costs may vary point by point, hence kindly enquire about call out as well as traveling costs in advance A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: We are able to connect to your PC to help you with the configuration and troubleshooting instantly without going away from our workshop with Broadband cyberspace and improved software automation. We supply everlasting unrestrained remote support for diagnosis on all machines we sell that connects to and works with a PC, and fit and setup all programming we sold as well. Training and remote service is not equal in any way. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: All our mainline of machinery's are sold with a particular barcode. Thus your machinery's guarantee data and assistance history will evermore be able to be analyzed in any form and at any moment on our website or while disconnected. Our machinery's warranty and service are honoured by us using the barcode. This ensures your ultimate comfort on both the reselling and servicing of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above tender pertains to our advanced model, therefore the highlights, specifications and accessories are suitable thereto. Our sales consultants can be called about any information of the year model quoted. Based on lower performance or lower layout, you will be entitled to collect a 5% discount on elder models, in which case we do not have the newest model accessible. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.