The machines in the picture's saturation, outlines or attributes may vary from that in the photos as all the pictures are for illustration occasions only. We reserve the liberty to reconstruct, withdraw or boost small hallmark while secure the utmost features and descriptions. If preferred, a list of hallmarks can be requested beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the whole machine, as well as any subsystem, we only provide restricted trait warranty if not stated otherwise. Shortages by cause of unfit components or poor craftsmanship, are covered by the feature warranty. We would not be held responsible for mis-usage or everyday wear and tear of your machinery. Aforementioned is accordingly not covered by our warranty. Naturally, damages that are not covered under warranty can generally be repaired at a minimum cost. Upon request, quotations are readily vacant.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: The machine needs to be assembled and installed by you, as it is a do it yourself Product. It is fairly straightforward to assemble, fit and setup the machinery's software but, we have enclosed an construction guide to assist you. Regrettably, should the client choose that we construct, setup and assemble the machine for them, an additional technician callout charge will apply. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: Our premises offers principal and/or overall training courses for all machines we sell. More promoted training can be obtained after the fundamental course has been passed nevertheless first fundamental entry courses is combined in your machine purchase. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: Anytime a technician supplies a service at your premises, it refers to a call-out. Except when confirmed by managers or included by each and every time of the above plans, a call-out fee will be requested. At the point of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Touring costs to your establishment including accommodation if crucial, are on your account, in addition to the call-out charge. The adjustments for the technician to get picked up and sent back are recommend to be done by you. If you would choose for us to come to you, the current rate is R 9.95/km amplified by the traveling distance between our workshop as well as your establishment.Those charges may differ extent by extent without notice, so generously analyze about call out including traveling costs beforehand. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: Without leaving our premises, we are able to get into to your laptop to support you with the organization and errors instantaneously with large bandwidth internet and promoted software automation. When relating to investigation on all machinery we sell that associates to and operates with a computer, as well as the fitting and configuration on all programming we sell, we provide endless boundless remote assistance. Remote assistance is not comparable to training. By utilizing the capabilities of Broadband Internet and advanced software technology, we can remotely connect to your computer to offer immediate assistance in setup and troubleshooting, without the need for physical presence in our office. We offer limited remote assistance for the diagnosis of all machinery that is compatible with and connects to a computer, as well as installation and configuration of software sold by us, within a period of 5 years. It is important to note that remote assistance is not intended to replace training.
Barcode System: With all our mainline of machines a different barcode is sold. For this reason your machinery's guarantee information and maintenance history will regularly be able to be reviewed in any form and at any time on our site or while logged off. By using the barcode we honour our machines warranty and maintenance. This secures your maximal benefit on both the servicing and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: Seeing that the tender above involves our recent model, the features, specs and extras are relevant thereto. Our sales representatives can be contacted about any questions of the generation model recited. In the incident that we do not have the newest model accessible, you shall be titled to receive up to 5% discount on the elder model, depending on lesser completion or lesser method. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.