All photo's are for show causes only, therefore the products that you purchase may conflict in outlines, hue or other traits. We entitle the power to adapt, abolish or enhance small trademarks while maintaining the utmost quality and specifications. We may also suggest to, without the genuine packaging, stock or transfer the spares or accessories.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Quality Warranty: Quality assurance for all competent spares and accessories sold, will be supplied in which case the service parts and accessories are utilized on our machines and put together by our technician or under our specialist's supervision. The worth guarantee is invalid if service parts or accessories have been constructed into other company's machinery or installed without our admission ( except when pre-approved by managers ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No costs will apply for diagnosis and new spare parts or associated equipment installation for machines obtained from us. Our specialists will certify that your machinery is 100% operational and well tested after the new spares or accessories have been put together. We may propose to supply technical advice remotely or send a specialist to provide technical services for competitors machines. We cannot however, oath which actions (if any) will be taken, or information (if any) will be given by our technicians about other company's machines. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote recommendation for extra - reinstatement or accessory add-on for our machines that we have sold, or for unused or extra spare parts or associated equipment must be made by our technician, we will provide you with a full reimbursement once the client send the spare or components in its initial quality. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour fee will not be required would you desire that we travel to your premises for a spare- replacement or add-on installment for machinery that we have sold, although traveling expenses and accommodation fees will be charged if applicable. Clients are required to make all arrangements for the technician to be retrieved and sent back. The current amount payable, would you wish for us to come to you, is R 8.00/km increased by the driving distance between our office and your place. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.