The merchandise that you collect may vary in frames, colour or other traits as all icons are for show reasons only. We have the entitlement to entitle utmost hallmarks and specifications while abolishing or boosting slight traits. We may also choose to store or move the service parts or accessories without the genuine packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: We provide a worth assurance for competent spares and accessories sold only when the spares or accessories is fitted on our machinery and put together by our specialist or under our experts's supervision. Except when pre-approved by the company, the value warranty will be null if service parts or accessories have been constructed into competitors machinery or installed without our knowledge. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No charges will apply for diagnosis and new repair parts or accessories installments for machinery purchased from us. After the new spares or associated equipment has been fitted, our technician will ensure that your machinery is 100% operative and well tested. Sending a expert to offer technical services, or remotely supplying technical advice may be chosen when in relation to 3rd-party machines. We cant however, oath which steps (if any) will be taken, or information (if any) will be provided by our specialists in regarding to 3rd party machines. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If our technician remotely suggests or prefers a extra restoration or component add-on for machines that we have sold, and for new or redundant spare or accessories, we will supply the client with a 100% repayment once the client send the spares or components back in its primary order. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be required should you choose that we travel to your establishment for a spare- restoration or add-on installment for machines that we have sold, although traveling expenses and accommodation fees will be charged if applicable. Clients are chosen to make all arrangements for the specialist to be retrieved and sent back. R 8.00/km amplified by the traveling distance between our office and your place, is the existing rate payable and applicable should you prefer for us to come to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.