The merchandise that you obtain may vary in shape, saturation or other attributes as all photographs are for demonstration purposes only. We reserve the entitlement to improve, remove or upgrade small traits while preserving the utmost trademarks and details. We may also recommend to store or ship the service parts or components without the original packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: We provide a value warranty for licensed service parts and accessories sold only when the spares or accessories is utilized on our machinery and put together by our specialist or under our specialist's supervision. The worth assurance is invalid if service parts or accessories have been constructed into 3rd party machinery or installed without our acknowledgment ( unless when approved by the company ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Component or new spares installation and diagnosis for machinery obtained from us is costless. Our technicians will insure that the clients machines is fully working and well tested after the new spares or accessories have been put together. For competitors machines, we may propose to offer technical services remotely or send a specialist to give technical assistance. In regarding other companies machinery, we cant guarantee which steps (if any) will be taken or what advice (if any) will be provided by our technicians. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote recommendation for redundant - restoration or component add-on for our machines that we have sold, or for unused or extra spares or components is made by our technician, we will present the client with a full refund once the client send the spare or components in its initial order. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Would you desire that we travel to your premises for a spare- reinstatement or add-on installment for machines that we have sold, we will not charge you a labour costs, but only for the traveling expenses and accommodation fees if necessary. Clients are preferred to make all plans for the technician to be retrieved and sent back. R 8.00/km increased by the traveling distance between our office and your place, is the current rate payable and appropriate should you wish for us to go to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.