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We provide constrained trait guarantee on the entire machine, including each subsystem except stated otherwise. The quality warranty covers weaknesses due to faulty components or poor craftsmanship We cannot be held accountable for misuse or frequent wear and tear of your machine. For this reason aforementioned will not be covered by our guarantee. Generally damages can be repaired at minimal cost that are not covered under guarantee. Upon request, quotations are promptly available.The machinery needs to be assembled and installed by the client, as it is a do it yourself Product. The assembly, installation and organization of the machine software is relatively straightforward and we have combined an installation guide to help you. If you require that we assemble, install and organize for you, an supplementary technician callout cost will be required.Our warehouse offers primary and/or complete training courses for all machines we sell. More promoted training can be bought after the fundamental course has been accomplished but first principal entry courses is enclosed in your machinery purchase.
Whenever a technician offers a service at your property, it refers to a call-out. Unless per-approved by managers or concealed by each of the above named plans, a call-out cost will be charged. One technician for 1 day is R 1 499.00 for working days, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Accompanying the call-out charge, travel costs to your place as well as accommodation if necessary, are on your account. The arrangements for the specialist to get picked up as well as sent back are chosen to be done by you. The current percentage is R 9.95/kilometer multiplied by the traveling distance between our branch as well as your establishment, should you recommend for us to travel to you.Those fees may vary time by extent without notice, so attentively inquire about call out including touring costs ahead of time.We are able to connect to your CPU to assist you with the organization and troubleshooting instantaneously without going away from our warehouse with high bandwidth online network and advanced software technology. We give lifetime unrestrained remote service for diagnosis on all machines we sell that associates to and functions with a PC, and establish and setup all software we sold as well. Remote assistance is not the same as training.A unique barcode is presented with all our mainline of machinery. Thus your machines warranty report and maintenance history will always be able to be checked in any way and at any moment on our database or while logged off. By using the barcode we honour our machinery's assurance and servicing. This secures your supreme comfort on both the selling and service of your machines.
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