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We supply confined quality guarantee on the whole machinery, along with each subsystem unless stated any other way. The characteristic warranty covers weaknesses by reason of defective equipment or poor craftsmanship We will not be held accountable for misuse or general wear and tear of your machinery. Our warranty will accordingly not cover aforesaid. Naturally, damages that are not covered under guarantee can often be repaired at a minimal cost. Quotations are immediately vacant on request.
This machinery is a DIY Product, therefore the client needs to assemble and install the machinery themselves. The assembly, installation and configuration of the machinery programming is relatively simple and we have comprehended an fitment guide to guide the client. If you prefer that we assemble, fit and organize for you, an supplementary technician callout fee will be assigned.
We supply fundamental and/or full training courses at our warehouse for all machines we sell. First principal entry courses is combined in your machinery investment, nevertheless more improved training can be obtained after the basic course has been finished.
A Call-out refers to each point a specialist supplies a service at your premises. Unless confirmed by management or enclosed by each of the above mentioned plans, a call-out fee will be required. At the extent of this quotation, 1 specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Settlement and transport costs to your premises, in addition to the call-out charge, are on your account if necessary. We prefer that you arrange that the specialist gets picked up including sent back. R 9.95/km is the existing rate multiplied by the traveling distance between your property including our place, should you choose for us to travel to you.Kindly seek an answer about call out as well as traveling costs beforehand as those costs may differ instant by extent without notice.
We are able to network with to your computer to help you with the configuration and troubleshooting directly without leaving our place with high bandwidth internet and improved programming technology. We offer lifetime infinite remote service for installments and organization on all the programming, as well as for interpretation on all machinery we sell that connects to and works with a laptop. Training and remote assistance is not equivalent in any way.
With all our mainline of machines a different barcode is sold. You will thus always be able to review the machinery's guarantee report and service history on our webpage or offline - in any way and at any instant. By using the barcode we honour our machinery's assurance and maintenance. This secures your maximum benefit on both the service and resell of your machinery's.
The tender above involves our newest model, and therefore the focus points, details including extras are applicable thereto. Generously analyze from our sales representative as to the generation model recited. You will be entitled to obtain a 5% exemption on elder models , depending on minor execution or minor method in which case we do not have the recent model vacant.