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For the whole machine, as well as any subsystem, we only supply constrained characteristic guarantee except stated any other way. Poor craftsmanship along with faulty equipment weaknesses are covered by the quality warranty. Everyday wear and tear or mis-usage of your component is not our fault. Accordingly aforesaid will not be covered by our guarantee. Damages can usually be repaired that aren't covered under warranty, at minimal cost. Quotations will be promptly accessible upon inquiry.
This machinery is a DIY Product, which means you needs to assemble and construct the machine themselves. We have combined an construction guide to advise you, however the assembly, construction and organization of the machinery programming is fairly basic. Regrettably, should the client prefer that we construct, organize and assemble the machinery for them, an additional technical call-out charge will be required.
We supply basic and/or full training courses through our premises for all machinery we sell. When buying your machine, first basic entry courses is comprehended in your purchase, nevertheless more promoted training can be purchased after the basic course has been passed.
A Call-out refers to any time a technician offers a service at your establishment. Except when confirmed by management or covered by any of the above mentioned plans, a call-out fee will be required. 1 specialist for one day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Accommodation and travel costs to your place, accompanying the call-out cost, are on your account if crucial. The technicians crucial adjustments to be carried out to get picked up as well as sent back, are chosen to be made by you. If you would choose for us to go to you, the ongoing amount is R 9.95/km multiplied by the traveling distance between our branch and your place.Generously enquire about call out and transport costs ahead of time as those costs may vary extent by point without notice.
We are able to connect to your CPU to help you with the configuration and errors immediately without going away from our workshop with Broadband internet and advanced software technology. We supply extended unrestrained remote assistance for investigation on all machines we sell that connects to and functions with a laptop, and fit and configuration all programming we sold as well. Training and remote support is not similar in any way.
With all our mainline of machinery's a unique barcode is sold. Therefore your machinery's guarantee report and maintenance history will constantly be able to be analyzed in any manner and at any term on our website or while logged off. We honour our machines warranty and service by using the barcode. Supreme benefit are ensured on both the reselling and assistance of your machines.