The saturation, shapes or features of the machinery may vary from that in the images as all the illustrations are for presentation purposes only. We have the rights to hold the major characteristics and specs, while developing, extracting or bettering small attributes. If preferred, a list of trademarks can be requested beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We offer restricted characteristic warranty on the entire machinery, and any subsystem except stated otherwise. Poor craftsmanship as well as defective components shortages are covered by the attribute warranty. Common wear and tear or misuse of your product is not our constraint. For this reason aforestated cannot be covered by our guarantee. Naturally, damages that are not covered under guarantee can usually be repaired at a minimum cost. Quotations will be immediately vacant upon demand.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: This machine is a do it yourself Product, accordingly you needs to assemble and fit the machinery themselves. We have included an construction guide to help the client, but the assembly, construction and organization of the machine programming is relatively simple. If you prefer that we assemble, fit and setup for you, an supplementary technical call-out cost will be required. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: We offer principal and/or comprehensive training courses via our training centre for all machines we sell. First principal entry courses is included in your machinery purchase, although more advanced training can be obtained after the principal course has been passed. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: A Call-out points to to each and every time extent a technician provides a service at your premises. Unless the call-out is included by each of the above named plans or accepted by the management, a call-out fee will be required. At the point of this quotation, one specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Coupled with the call-out cost, traveling costs to your property as well as settlement if crucial, are on your account. The experts required plans to be done to get picked up as well as sent back, are suggested to be done by you. If you would prefer for us to travel to you, the existing amount is R 9.95/kilometer amplified by the traveling distance between our branch and your establishment.Without notice, those costs may vary point by point, therefore kindly seek an answer about call out as well as transport costs ahead of time A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: With the Broadband online network and advanced software automation, we are able to join up with to your PC to assist you with configuration and troubleshooting immediately without going away from our office. We provide lifetime unrestrained remote assistance for installation and setup on all the programming, as well as for interpretation on all machines we sell that connects to and operates with a laptop. Training and remote assistance is not the same in any way. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: A different barcode is supplied with all our mainline of machinery. Check therefore you will always be able to,in any form and at any term, review the machines guarantee report and assistance history on our website or offline. We value our machinery's assurance and assistance by using the barcode. This protects your ultimate advantage on both the service and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above tender relates to our newest model, therefore the focus points, details and accessories are suitable thereto. For any enquirers in regarding to the age model quoted, you can call our sales assistances. You will be titled to collect a 5% exemption on prior models , depending on lower performance or lesser method in which case we do not have the newest model obtainable. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.