The colors, figures or characteristics of the machinery may vary from that in the images as all the pictures are for show purposes only. While secure all major attributes and specs we reserve the consent to change, remove or enhance slight attributes. You can request a index of features in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: We offer confined quality warranty on each subsystem lest stated any other way, and on the entire machine. Weaknesses due to unfit components or poor craftsmanship, are covered by the characteristic warranty. We will not be held liable for misuse or everyday wear and tear of your machinery. Aforementioned is therefore not covered by our guarantee. Damages can regularly be repaired that are not covered under guarantee, at minimum cost. Quotations are gladly accessible on request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: This machine is a do it yourself Product, therefore you needs to assemble and install the machinery themselves. It is relatively simple to assemble, install and organize the machinery's software nevertheless, we have enclosed an construction guide to assist you. Unfortunately, should the client prefer that we fit, configure and assemble the machine for them, an extra technician callout cost will be implemented. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: We give primary and/or full training courses through our training facility for all machines we sell. More advanced training can be purchased after the primary course has been achieved but first primary entry courses is comprehended in your machine investment. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: A Call-out points to to each point a technician supplies a service at your property. A call-out fee will be charged unless the call-out is enclosed by any of the above mentioned plans or confirmed by the management. At the point of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for weekdays.Accompanying the call-out fee, transport costs to your place as well as accommodation if essential, are on your account. We prefer that you organize that the specialist gets picked up and sent back. R 9.95/km is the ongoing rate multiplied by the driving distance between your premises and our workshop, should you prefer for us to go to you.Kindly enquire about call out and travel costs ahead of time as those costs may change instant by time without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: We are able to network with to your computer to help you with the configuration and problems directly without going away from our workshop with Broadband online network and promoted software technology. We supply continuous unlimited remote assistance for installation and organization on all the software, as well as for interpretation on all machines we sell that joins to and operates with a computer. Training and remote service is not equal in any way. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: All our mainline of machinery's are sold with a particular barcode. Therefore your machinery's guarantee data and assistance history will constantly be able to be analyzed in any way and at any term on our webpage or while disconnected. We value our machines guarantee and assistance by using the barcode. This protects your maximum comfort on both the service and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above reference concerns our advanced model, therefore the highlights, specifications and extras are suited thereto. Our sales assistances can be called relating to any inquiries of the period model quoted. You will be entitled to pocket a 5% exemption on previous models , depending on lesser execution or minor composition in which case we don't have the advanced model vacant. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.