The dongle and any other programming products will sadly not be presented with warranty. Some of our machinery's program cloud versions can be loaded from the online network and directly actuated by code. But considering that bandwidth can be overpriced and internet connection is usually slow or disrupted, we also provide our clients the extra benefit of saving the software for you and bringing a solid copy to your offices if preferred.
No warranty is provided for software products. All software, manuals, tools and applications for our machines can be downloaded from our CNC Utility website https://cncu.co.za/. Please note that software by its very nature is limited by the platform and/or hardware on which the software is run and/or operated. Please note, that not all software will work or be compatible with new operating systems or hardware in relation to your machine, therefore please carefully read the software specifications before installing such software. We make no representation nor warranty regarding the suitability of the software for the intended purposes, and we accordingly shall not be liable or accept any responsibility in the event that the software is not compatible with your machine or environment and no refunds will be provided in respect of any software purchased or otherwise installed.