The dongle and any other software products will sadly not be provided with warranty. Some of the program cloud versions for our machines can be downloaded from the cyberspace and effortlessly actuated by code. Seeing that the online network connection is generally slow or interrupted and bandwidth can be costly, we also present our clients the added assistance of saving the software for you and bringing a physical copy to your place if preferred.
No warranty is provided for software products. All software, manuals, tools and applications for our machines can be downloaded from our CNC Utility website https://cncu.co.za/. Please note that software by its very nature is limited by the platform and/or hardware on which the software is run and/or operated. Please note, that not all software will work or be compatible with new operating systems or hardware in relation to your machine, therefore please carefully read the software specifications before installing such software. We make no representation nor warranty regarding the suitability of the software for the intended purposes, and we accordingly shall not be liable or accept any responsibility in the event that the software is not compatible with your machine or environment and no refunds will be provided in respect of any software purchased or otherwise installed.