All pictures are for display causes only, as a result the products that you purchase may differ in shape, saturation or other hallmarks. We retain the liberty to have prime traits and details while abolishing or improving small attributes. We may also suggest to store or ship the repair parts or components without the initial packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case competent spares and accessories are being used on our machines and setup by our specialist or under our technician's supervision, quality warranty will be given. In which case spares or accessories have been constructed into competitors machines or setup without our consent, the value guarantee will be void unless when accepted by management. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No costs be requested for diagnosis and new spares or associated equipment installments for machines obtained from us. After the new spares or components has been installed, our specialist will make sure that the clients machinery is fully working and well certified. For other companies machines, we may propose to give technical services online or send a specialist to provide technical services. We cannot however, oath which actions (if any) will be taken, or advice (if any) will be given by our technicians about competitors machinery. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If our technician remotely diagnoses or prefers a extra restoration or associated equipment add-on for machinery that we have sold, including for unused or redundant spares or associated equipment, we will present you with a complete repayment once you send the spare parts or components back in its initial state. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Accommodation fees and come costs will be charges should you wish that we go to your establishment for a spare- replacement or add-on installment for machines that we have sold, although a labour expenses will not be requested. Clients are required to make all preparations for the technician to be picked up and sent back. If you would choose for us to navigate to you, the prevailing percentage is R 8.00/km increased by the driving span between our office and your place. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.