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We supply a worth guarantee for competent spare parts and accessories sold except when the spare parts or accessories is utilized on our machinery and put together by our specialist or under our experts's supervision. The quality warranty is null if spare parts or accessories have been constructed into other company's machinery or installed without our acceptance ( unless when accepted by the company ) .
Associated equipment or new spare parts installation and diagnosis for machinery obtained from us is costless. After the new spare or accessories have been fitted, our experts will make sure that the clients machines is perfectly functional and well tested. For 3rd-party machines, we may choose to provide technical information online or send a expert to supply technical assistance. When concerning competitors machines, we cant guarantee which actions (if any) shall be taken or what advice (if any) would be given by our technicians.
If our technician remotely recommends or proposes a extra replacement or associated equipment add-on for machines that we have sold, including for brand new or redundant spare or accessories, we will present you with a complete refund once the client send the service parts or associated equipment back in its initial state.
Accommodation fees and come costs will be charges would you wish that we come to your premises for a spare- reinstatement or add-on fitting for machinery that we have sold, even though a labour costs will not be charged. We prefer that you organize for the technician to get fetched and sent back. The prevailing amount payable, should you wish for us to travel to you, is R 9.95/km amplified by the traveling distance between our branch and your premises.