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In which case qualified service parts and accessories are being fitted on our machinery and put together by our specialist or under our specialist's supervision, quality warranty will be provided. The value warranty is void if service parts or accessories has been fitted into 3rd party machines or put together without our acknowledgment ( except when approved by managers ) .
Accessory or new spares installation and diagnosis for machinery purchased from us is free of charge. Our experts will make sure that your machinery is completely functional and well tested after the new spare parts or accessories have been installed. Sending a expert to supply technical assistance, or remotely providing technical advice may be preferred when in regards to other companies machinery. Regretfully, we can't, when regarding 3rd-party machines, guarantee which steps (if any) will be taken, or guidance (if any) will be provided by our technicians.
If a remote recommendation for redundant - replacement or accessory add-on for our machines that we have sold, or for new or extra spares or accessories must be made by our technician, we will present the client with a complete repayment once you send the service parts or accessories in its original condition.
Accommodation fees and come costs will be charges would you prefer that we come to your property for a spare- reinstatement or add-on fitting for machines that we have sold, although a labour expenses will not be requested. We propose that you arrange for the specialist to get retrieved and sent back. The ongoing percentage payable, should you wish for us to travel to you, is R 9.95/km increased by the driving distance between our branch and your property.