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In which case licensed spares and accessories are being utilized on our machinery and installed by our experts or under our experts's supervision, worth assurance will be supplied. The worth assurance is invalid if service parts or accessories have been fitted into 3rd party machines or put together without our acceptance ( unless when pre-approved by managers ) .
Diagnosis and new spare parts or components installation is free for machinery sold by us. Our technicians will certify that your machinery is perfectly working and well certified after the new service parts or associated equipment have been put together. Sending a specialist to offer technical assistance, or remotely providing technical advice can be chosen when in relation to competitors machines. We cant however, insurance which actions (if any) shall be taken, or services (if any) will be provided by our specialists in regarding to 3rd party machinery.
You will be provided with a 100% remuneration should our technician remotely recommend or suggest a extra - reinstatement or associated equipment add-on for machines that we have sold, and for unused or extra spare or components as soon as you send the spare or associated equipment back in its initial state.
Would you wish that we go to your premises for a spare- reinstatement or add-on fitments for machines that we have sold, we shall not charge you a labour fee, but only for the travel costs and accommodation fees if required. We choose that you arrange for the technician to get retrieved and sent back. R 9.95/km multiplied by the driving distance between our warehouse and your place, is the current amount payable and applicable should you desire for us to come to you.