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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide limited attribute guarantee on the entire machinery, and each subsystem unless stated otherwise. Weaknesses by reason of faulty components or poor craftsmanship, are covered by the characteristic guarantee. General wear and tear or mis-usage of your equipment is not our fault. Aforesaid is accordingly not covered by our guarantee. Regularly damages can be repaired at minimum cost that aren't covered under warranty. Quotations are immediately available on demand.The machinery which you are going to purchase, will be requiring a routine service. Checking and positioning, common cleaning , as well as general ravages of time reinstatement at a minimum cost are concealed within the service plan. If you do not service your machinery within the recommended service period, it is crucial that your machine(s) is improved in the equivalent of dual that period or else your service warranty will be invalid and ineffective. Meaning that within which case we recommend that your machine is improved once every three months, it is required that you get your machinery improved in every 6 month period or your warranty will not be credible.
A Call-out refers to each extent a specialist provides a service at your property. Unless the call-out is covered by any of the above mentioned plans or per-approved by the managers, a call-out fee will be required. At the point of this quotation, one technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Transport costs to your establishment and settlement if essential, are on your account, along with the call-out charge. We suggest that you organize that the specialist gets picked up as well as sent back. The ongoing amount is R 9.95/km amplified by the driving distance between our workshop and your establishment, should you recommend for us to travel to you.Generously enquire about call out and transport costs in advance as those charges may change instant by instant without notice.Whether you would like to find out if the machine is set to operate optimally, or you simply would like our technician to take a look at your machinery for your tranquility, our maintenance plan is suited for you. There is no fees for the technician we supply. Our experts will be able to recommend if everything is in order or if an back-up or further assistance or spare parts restoration is needed. During maintenance visits no improvements or hard labour work will be practised and bookings can be made for this to be completed at your and our quickest availability.We provide primary and/or complete training courses at our training centre for all machines we sell. More advanced training can be purchased after the primary course has been passed although first fundamental entry courses is included in your machine purchase.With all our mainline of machines a individual barcode is sold. For this reason your machines assurance information and service history will always be able to be reviewed in any form and at any term on our website or offline. Our machines warranty and assistance are honoured by us using the barcode. This ensures your supreme convenience on both the reselling and service of your machinery's.
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