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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, and any subsystem, we only supply limited quality guarantee unless stated any other way. Poor craftsmanship including unfit material weaknesses are covered by the attribute warranty. Everyday wear and tear or misuse of your product is not our responsibility. Our guarantee will for this reason not cover aforementioned. Certainly, deterioration that are not covered under guarantee can often be repaired at a minimum cost. Upon demand, quotations are immediately available.
Regular service is needed by the machinery you are going to obtain. Reviewing and adjustment, common cleaning , as well as general depletion reinstatement at a minimum cost are enclosed within the service plan. It is crucial that your machinery is serviced within the equivalent of twice that period, if you do not service your machine(s) in the recommended service period, elseways your service warranty will be null and ineffective. Meaning that within which case we preferred that your machinery is fixed once every three months, it is necessary that you get your machine fixed in every six month period or your guarantee will not be legit.
Anytime a service is provided at your place by a specialist, it refers to a call-out. Unless the call-out is concealed by each of the above named plans or per-approved by the managers, a call-out cost will be required. At the time of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Along with the call-out charge, transport costs to your place as well as settlement if necessary, are on your account. The plans for the technician to get picked up and sent back are suggested to be carried out by you. If you would prefer for us to go to you, the prevailing amount is R 9.95/km increased by the driving distance between our branch and your property.Without notice, those charges may differ extent by time, for this reason generously inquire about call out and touring costs beforehand
If you would choose to find out if the machine is fitted to operate optically, or you just would like our specialist to take a look at your appliance for your contentment, our maintenance plan is perfect for you. There is no fees for the technician we supply. Our technician will be able to point out whether everything is normal or whether an different or other assistance or service parts replacement is needed. During sustainment visits no adjustments or intense labour operate will be completed and bookings can be made for this to be practised at your and our earliest convenience.
Fundamental and/or comprehensive training courses are offered through our training centre for all machines we sell. More promoted training can be bought after the principal course has been accomplished nevertheless first principal entry courses is combined in your machine purchase.
A individual barcode is provided with all our mainline of machinery. Check thus you will regularly be able to,in any manner and at any instant, review the machines warranty data and servicing history on our database or while logged off. By using the barcode we honour our machines guarantee and assistance. Maximum advantage are insured on both the reselling and maintenance of your machines.