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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted attribute warranty on any subsystem if not stated differently, and on the entire machinery. The characteristic guarantee covers weaknesses due to faulty components or poor craftsmanship Frequent wear and tear or mis-usage of your product is not our constraint. Our warranty will for this reason not cover aforesaid. Deterioration can usually be repaired that aren't covered under warranty, at minimum cost. Upon demand, quotations are promptly accessible.
The machine(s) you are going to buy compels a routine service. The enclosed service plan consists of common cleaning, checking and arrangement, as well as basic wear and tear reinstatement at a minimal cost. Should you not service your machinery in the suggested service period, it is necessary that your machinery is improved within the equal of twice that period otherwise your service guarantee will be invalid and meaningless. Meaning that in which case we preferred that your machine is rectified once every 3 months, it is required that you get your machinery improved within every 6 month period or your warranty will not be credible.
Whenever a specialist offers a service at your property, it points to to a call-out. A call-out cost will be charged except for when the call-out is concealed by each of the above mentioned plans or approved by the managers. At the point of this quotation, 1 technician for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Coupled with the call-out fee, transport costs to your premises as well as settlement if essential, are on your account. The plans for the technician to get picked up including sent back are recommend to be done by you. If you would choose for us to come to you, the current rate is R 9.95/kilometer multiplied by the traveling distance between our place including your establishment.Beneficially enquire about call out and transport costs ahead of time as those costs may vary time by instant without notice.
If you just want our specialist to take a look at your appliance for your tranquility or want to find out if the machinery is fitted to function optically, our maintenance plan is here for you. There is no fees for the experts we supply. Our specialist will be able to recommend if everything is normal or if an different or other assistance or service parts replacement is needed. During maintenance visits no reconstruction or excessive labour work will be done and bookings should made for this to be carried out at your and our quickest availability.
Our training facility offers basic and/or comprehensive training courses for all machines we sell. More advanced training can be bought after the basic course has been completed but first fundamental entry courses is comprehended in your machinery purchase.
All our mainline of machinery's are sold with a different barcode. For this reason your machinery's warranty report and maintenance history will always be able to be checked in any manner and at any term on our site or while disconnected. Our machines guarantee and assistance are honoured by us using the barcode. This insures your ultimate advantage on both the servicing and resell of your machines.