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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, and any subsystem, we only offer limited quality guarantee lest stated otherwise. The feature guarantee covers errors due to defective materials or poor craftsmanship Common wear and tear or misuse of your equipment is not our constraint. Thus aforementioned shall not be covered by our guarantee. Deterioration can often be repaired that aren't covered under guarantee, at minimal cost. Quotations are gladly accessible on demand.
Routine service is due by the machinery you are going to purchase. Common decrement reinstatement at a minimum cost, investigation and arrangement as well as everyday cleaning are included within the service plan. If you do not service your machinery within the recommended service period, it is required that your machinery is rectified within the equal of twice that period or else your service guarantee will be useless and ineffective. Meaning that in which case we choose that your machinery is improved once every three months, it is crucial that you get your machine fixed in every 6 month period or your warranty will not be credible.
Whenever a service is provided at your place by a specialist, it refers to a call-out. Unless the call-out is covered by any of the above mentioned plans or accepted by the management, a call-out cost will be charged. At the extent of this quotation, for 1 day one technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for working days.Settlement including transport costs to your place, coupled with the call-out cost, are on your account if necessary. We recommend that you arrange that the specialist gets picked up as well as sent back. R 9.95/kilometer is the ongoing percentage increased by the traveling distance between your premises and our place, should you desire for us to come to you.Attentively seek an answer about call out as well as traveling costs in advance as those fees may vary point by time without notice.
If you would prefer to know if the machinery is adjusted to work optimally, or you only would like our technician to take a look at your machinery for your contentment, our maintenance plan is perfect for you. We will not charge any fees for the specialist we provide. Our specialist will be able to supply you with information on whether an back-up or other maintenance or spares reinstatement is needed or if everything is in order. During sustainment visits no improvements or intense labour function will be carried out and bookings can be made for this to be completed at your and our quickest availability.
Principal and/or overall training courses are offered at our training centre for all machines we sell. When buying your machinery, first basic entry courses is combined in your purchase, but more advanced training can be purchased after the primary course has been finished.
With all our mainline of machinery's a unique barcode is sold. For this reason your machinery's assurance report and assistance history will regularly be able to be analyzed in any form and at any time on our site or offline. We value our machines warranty and service by using the barcode. This protects your supreme convenience on both the selling and service of your machines.