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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, and each subsystem, we only supply confined trait guarantee if not stated differently. Errors by reason of unreliable equipment or poor craftsmanship, are covered by the feature guarantee. We would not be held responsible for mis-usage or frequent wear and tear of your product. Aforementioned is therefore not covered by our guarantee. Naturally, deterioration that are not covered under guarantee can usually be repaired at a minimum cost. Quotations will be readily available upon request.
The machinery you are going to buy needs a regular service. The concealed service plan consists of general cleaning, reviewing and adjustment, as well as basic depletion reinstatement at a minimal cost. Your service guarantee will be null and not viable should you not service your machine in the chosen service or if it is not rectified within the equal of double that period. This is to say, you must get your machine serviced in every six month period, if we recommend that your machinery is rectified once every three months or your warranty will not be valid.
When a service is offered at your establishment by a specialist, it refers to a call-out. Except for when the call-out is concealed by each of the above plans or accepted by the management, a call-out fee will be required. At the extent of this quotation, for one day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for weekdays.Settlement as well as travel costs to your property, in addition to the call-out cost, are on your account if required. The specialists necessary preparations to be done to get picked up including sent back, are recommend to be made by you. R 9.95/km is the ongoing percentage amplified by the driving distance between your place and our place, should you prefer for us to travel to you.Without notice, those charges may change point by instant, as a result attentively seek an answer about call out including touring costs beforehand
Whether you would choose to know if the machinery is set to function optimally, or you simply want our technician to take a look at your machine for your contentment, our assistance plan is here for you. We will not require any fees for the specialist we supply. You will be advised by our experts whether an different or additional maintenance or spares replacement is needed or whether everything is normal. Reservations must be made for reconstruction or hard labour work to be done at your/our quickest convenience as no repairs or any such labour services will be done during maintenance visits.
Primary and/or full training courses are offered at our premises for all machines we sell. When obtaining your machine, first basic entry courses is enclosed in your investment, but more advanced training can be bought after the fundamental course has been finished.
With all our mainline of machines a different barcode is sold. You will therefore always be able to check the machinery's assurance data and assistance history on our webpage or while logged off - in any form and at any instant. We honour our machines warranty and service by using the barcode. This ensures your maximal advantage on both the servicing and resell of your machines.
The above quotation concerns our brand new model, therefore the climax, details and additions are suited thereto. Beneficially seek an answer from our sales assistant as to the generation model quoted. You will be designated to collect a 5% remission on prior models , based on lower performance or minor composition in which case we don't have the advanced model available.