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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, and any subsystem, we only supply restricted attribute guarantee lest stated elseways. Defects by cause of unfit components or poor craftsmanship, are covered by the characteristic guarantee. We shall not be held liable for mis-usage or common wear and tear of your machinery. Our guarantee will thus not cover aforementioned. Naturally, deterioration that are not covered under guarantee can regularly be repaired at a minimum cost. Quotations are promptly vacant on appeal.
Routine service is needed by the machinery you are going to buy. The included service plan contains everyday cleaning, analyzing and calibration, as well as common depletion reinstatement at a minimal cost. It is required that your machine(s) is serviced within the equal of dual that period, if you do not service your machine(s) within the suggested service period, otherwise your service guarantee will be worthless and meaningless. Meaning, if we recommend that your machinery is improved once every 3 months, you have to get your machine rectified within every 6 month period or your guarantee will not be legit.
A Call-out refers to each and every time extent a specialist supplies a service at your place. Lest accepted by managers or concealed by each and every time of the above named plans, a call-out fee will be charged. At the instant of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Transport costs to your place including settlement if crucial, are on your account, accompanying the call-out cost. We recommend that you arrange that the specialist gets picked up including sent back. If you would like for us to go to you, the existing rate is R 9.95/km increased by the traveling distance between our branch and your property.Generously seek an answer about call out and transport costs beforehand as those charges may vary time by extent without notice.
Our service plan is suited for you if you simply want our technician to take a look at your machine for peace of mind, or if you would like to find out if the machinery is set to work optically. We will not require any cost for the specialist we provide. Our technician will be able to point out if everything is normal or whether an back-up or further assistance or service parts replacement is needed. Regretfully, no adjustments or excessive labour operate will be done during a maintenance visit, but a booking should made for this to be carried out at your and our earliest availability.
We provide principal and/or complete training courses at our training facility for all machinery we sell. More advanced training can be bought after the primary course has been finished nevertheless first basic entry courses is enclosed in your machinery investment.
All our mainline of machines are sold with a unique barcode. You will for this reason constantly be able to analyze the machinery's guarantee report and maintenance history on our webpage or offline - in any style and at any instant. By using the barcode we honour our machinery's warranty and maintenance. This ensures your maximal comfort on both the selling and servicing of your machinery's.
The above tender involves our brand new model, therefore the climax, details and additions are applicable thereto. Kindly analyze from our sales assistant as to the period model quoted. In the case that we do not have the newest model available, you shall be designated to receive up to 5% discount on the older model, based on minor execution or lower design.