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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted feature warranty on any subsystem lest stated elseways, and on the entire machine. Defects by cause of unfit materials or poor craftsmanship, are covered by the quality warranty. We are not liable for everyday wear and tear or mis-usage of your product. Therefore aforesaid will not be covered by our warranty. Damages can generally be repaired that aren't covered under warranty, at minimal cost. Quotations are immediately vacant on appeal.
Regular service is due by the machinery you are going to purchase. General wear and tear restoration at a minimal cost, analyzing and positioning as well as standard cleaning are enclosed in the service plan. If you do not service your machinery in the preferred service period, it is necessary that your machinery is rectified within the equivalent of double that period or else your service guarantee will be invalid and void. This is to say, if we suggested that your machine is serviced once every three months, you must get your machine fixed in every 6 month period or your guarantee will not be valid.
Whenever a service is provided at your premises by a specialist, it refers to a call-out. Except when the call-out is covered by any of the above mentioned plans or approved by the the company, a call-out fee will be required. At the time of this quotation, 1 specialist for one day is R 1 499.00 for working days, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Along with the call-out charge, transport costs to your property as well as settlement if necessary, are on your account. We choose that you arrange that the specialist gets picked up including sent back. R 9.95/km is the ongoing percentage increased by the driving distance between your place including our office, should you choose for us to go to you.Generously analyze about call out including touring costs ahead of time as those costs may change instant by extent without notice.
If you would choose to know if the machine is adjusted to work optimally, or you just would like our specialist to take a look at your machinery for your satisfaction, our service plan is perfect for you. There is no fees for the experts we provide. You will be advised by our technician whether an alternative or additional assistance or service parts replacement is needed or whether everything is in order. Sadly, no improvements or excessive labour function will be carried out during a maintenance visit, but a booking should made for this to be done at your and our earliest convenience.
Fundamental and/or overall training courses are provided through our training centre for all machines we sell. More advanced training can be purchased after the principal course has been finished but first fundamental entry courses is enclosed in your machinery investment.
With all our mainline of machinery's a particular barcode is sold. For this reason your machines warranty info and servicing history will always be able to be checked in any way and at any instant on our site or offline. We honour our machinery's guarantee and servicing by using the barcode. This secures your supreme comfort on both the reselling and service of your machinery's.
The above quotation is in regarding to our advanced model, therefore the focus points, details and attachments are suited thereto. Our Sales clerks can be called relating to any enquirers of the generation model cited. You will be entitled to pocket a 5% remission on previous models , depending on lower execution or insignificant layout in which case we do not have the brand new model accessible.