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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer confined characteristic guarantee on any subsystem lest stated elseways, as well as on the entire machine. Poor craftsmanship including unfit components defects are covered by the quality warranty. We are not at fault for everyday wear and tear or mis-usage of your equipment. Our warranty will therefore not cover aforestated. Naturally, deterioration that are not covered under guarantee can regularly be repaired at a minimum cost. Quotations will be readily vacant upon request.Routine service is needed by the machine(s) you are going to obtain. The covered service plan consists of everyday cleaning, investigation and calibration, as well as basic decrement reinstatement at a minimum cost. Your service warranty will be worthless and ineffective if you do not service your machine in the preferred service or if it is not rectified within the equal of dual that period. This is to say that within which case we suggested that your machinery is rectified once every three months, it is vital that you get your machinery fixed in every 6 month period or your guarantee will not be credible.
Anytime a service is provided at your place by a specialist, it refers to a call-out. A call-out fee will be charged except when the call-out is included by each of the above mentioned plans or approved by the the company. At the time of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.Coupled with the call-out fee, travel costs to your property and accommodation if essential, are on your account. The technicians crucial arrangements to be carried out to get picked up including sent back, are suggested to be made by you. R 9.95/kilometer is the ongoing rate amplified by the traveling distance between your establishment and our office, should you desire for us to go to you.Those fees may vary time by time without notice, so kindly inquire about call out as well as transport costs in advance.If you only would like our technician to take a look at your appliance for peace of mind or want to know if the machine is adjusted to work optimally, our maintenance plan is here for you. There is no fees for the specialist we provide. You will be advised by our specialist whether an different or additional maintenance or spare parts replacement is needed or whether everything is normal. During sustainment visits no reconstruction or hard labour work will be done and bookings can be made for this to be carried out at your and our earliest availability.Fundamental and/or comprehensive training courses are offered through our premises for all machines we sell. When buying your machine, first principal entry courses is enclosed in your investment, although more improved training can be purchased after the fundamental course has been accomplished.A different barcode is presented with all our mainline of machines. For this reason your machines guarantee data and assistance history will always be able to be reviewed in any style and at any instant on our database or while disconnected. By using the barcode we value our machinery's guarantee and assistance. This ensures your ultimate advantage on both the reselling and servicing of your machines.
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