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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide limited feature warranty on each subsystem unless stated any other way, as well as on the whole machine. Defects as a result of unfit components or poor craftsmanship, are covered by the quality warranty. We shall not be held at fault for mis-usage or frequent wear and tear of your equipment. Accordingly aforestated will not be covered by our guarantee. Deterioration can generally be repaired that are not covered under guarantee, at minimal cost. Quotations are promptly available on inquiry.
Regular service is required by the machinery you are going to obtain. Standard wear and tear replacement at a minimum cost, checking and positioning as well as standard cleaning are included within the service plan. It is vital that your machine(s) is fixed in the equal of dual that period, if you do not service your machinery in the suggested service period, or else your service warranty will be null and ineffective. Meaning that in which case we recommend that your machinery is serviced once every 3 months, it is crucial that you get your machinery rectified within every 6 month period or your warranty will not be efficient.
A Call-out refers to each instant a technician offers a service at your property. Unless confirmed by managers or included by any of the above named plans, a call-out fee will be requested. One technician for 1 day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Along with the call-out charge, traveling costs to your establishment and settlement if necessary, are on your account. We recommend that you arrange that the technician gets picked up and sent back. R 9.95/km is the prevailing amount increased by the traveling distance between your establishment and our office, should you recommend for us to go to you.Beneficially enquire about call out and transport costs beforehand as those charges may change point by instant without notice.
Our service plan is suited for you if you only want our technician to take a look at your machinery for your satisfaction, or if you want to know if the appliance is set to work optically. No fees will apply for the technician we supply. Our technician will be able to recommend if everything is in order or if an alternative or further assistance or spare parts reinstatement is needed. During sustainment visits no repairs or hard labour function will be practised and reservations should made for this to be completed at your and our quickest availability.
We provide primary and/or extensive training courses via our training centre for all machines we sell. When obtaining your machinery, first basic entry courses is included in your purchase, but more promoted training can be purchased after the basic course has been accomplished.
A individual barcode is supplied with all our mainline of machinery. For this reason your machines warranty information and maintenance history will regularly be able to be analyzed in any way and at any time on our site or while logged off. Our machines assurance and service are valued by us using the barcode. This ensures your supreme benefit on both the selling and maintenance of your machines.
Seeing that the reference above pertains to our newest model, the focus points, specs and extras are applicable thereto. Our sales representatives can be called relating to any questions of the generation model recited. You will be designated to collect a 5% discount on older models , based on lower completion or minor design in which case we don't have the brand new model accessible.