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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined characteristic warranty on the whole machine, as well as any subsystem except stated elseways. Poor craftsmanship along with unfit material errors are covered by the feature warranty. General wear and tear or misuse of your machinery is not our fault. Aforestated is accordingly not covered by our warranty. Of course, deterioration that are not covered under guarantee can regularly be repaired at a minimum cost. Upon request, quotations are immediately available.
Routine service is needed by the machinery you are going to buy. Basic wear and tear restoration at a minimum cost, reviewing and positioning as well as common cleaning are included in the service plan. It is vital that your machinery is rectified in the equivalent of twice that period, should you not service your machine(s) within the preferred service period, otherwise your service guarantee will be worthless and meaningless. This is to say that in which case we preferred that your machine is improved once every 3 months, it is required that you get your machine improved within every six month period or your warranty will not be valid.
Whenever a service is provided at your premises by a specialist, it points to to a call-out. A call-out fee will be required unless the call-out is covered by each and every time of the above plans or approved by the managers. At the time of this quotation, 1 technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.In addition to the call-out cost, traveling costs to your establishment as well as settlement if crucial, are on your account. The plans for the technician to get picked up and sent back are recommend to be carried out by you. The ongoing rate is R 9.95/km multiplied by the traveling distance between our branch and your property, should you prefer for us to go to you.Attentively inquire about call out including transport costs beforehand as those costs may differ extent by point without notice.
If you just would like our specialist to take a look at your machine for your satisfaction or want to find out if the appliance is set to work optimally, our service plan is suited for you. There is no fees for the experts we supply. You will be advised by our experts whether an back-up or additional maintenance or spare parts reinstatement is needed or whether everything is in order. During maintenance visits no improvements or hard labour work will be completed and bookings should made for this to be done at your and our quickest convenience.
Fundamental and/or overall training courses are provided through our training centre for all machinery we sell. More promoted training can be purchased after the fundamental course has been finished although first fundamental entry courses is enclosed in your machinery purchase.
All our mainline of machinery's are sold with a individual barcode. For this reason your machines warranty information and maintenance history will constantly be able to be analyzed in any style and at any time on our site or while disconnected. Our machinery's warranty and assistance are valued by us using the barcode. This secures your supreme benefit on both the service and resell of your machines.