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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer restricted quality guarantee on the whole machine, including any subsystem lest stated otherwise. Poor craftsmanship as well as faulty components weaknesses are covered by the quality guarantee. We shall not be held at fault for misuse or general wear and tear of your product. Our warranty will therefore not cover aforestated. Naturally, deterioration that are not covered under warranty can often be repaired at a minimal cost. Upon request, quotations are immediately available.The machinery which you are going to purchase, will be needing a routine service. Reviewing and calibration, general cleaning , as well as general wear and tear replacement at a minimum cost are covered in the service plan. It is vital that your machine(s) is rectified in the equal of dual that period, should you not service your machinery within the recommended service period, or else your service guarantee will be useless and void. Meaning that within which case we recommend that your machinery is serviced once every three months, it is required that you get your machinery fixed within every six month period or your guarantee will not be efficient.
Whenever a service is supplied at your establishment by a technician, it refers to a call-out. Lest confirmed by the company or covered by each of the above plans, a call-out cost will be required. At the extent of this quotation, 1 technician for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Settlement and travel costs to your establishment, along with the call-out cost, are on your account if required. The plans for the specialist to get picked up and sent back are recommend to be made by you. If you would prefer for us to go to you, the ongoing rate is R 9.95/km multiplied by the traveling distance between our office as well as your premises.Beneficially inquire about call out including touring costs beforehand as those charges may change point by time without notice.Our service plan is suited for you if you just would like our technician to take a look at your machine for your satisfaction, or if you would like to find out if the machine is adjusted to function optimally. We will not charge any fees for the specialist we supply. Our experts will be able to recommend if everything is normal or if an back-up or further service or spares restoration is needed. During preservation visits no repairs or hard labour work will be practised and bookings should made for this to be done at your and our earliest availability.Primary and/or overall training courses are provided at our warehouse for all machines we sell. First primary entry courses is combined in your machinery purchase, although more advanced training can be bought after the principal course has been finished.A particular barcode is presented with all our mainline of machines. You will therefore regularly be able to check the machinery's warranty data and servicing history on our website or while logged off - in any style and at any instant. Our machinery's warranty and servicing are honoured by us using the barcode. Supreme convenience are protected on both the selling and maintenance of your machines.
The above reference concerns our recent model, therefore the focus points, details and accessories are applicable thereto. Generously seek an answer from our sales representative as to the year model recited. Depending on lower completion or lower method, you will be titled to obtain a 5% exemption on previous models, in which case we do not have the newest model available.
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