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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give bounded trait warranty on the entire machine, including any subsystem unless stated elseways. Errors by cause of unreliable components or poor craftsmanship, are covered by the trait guarantee. We cannot be held liable for mis-usage or frequent wear and tear of your equipment. Accordingly aforesaid would not be covered by our guarantee. Often damages can be repaired at minimal cost that aren't covered under guarantee. Upon request, quotations are readily accessible.
The machine(s) you are going to buy requires a routine service. Investigation and positioning, standard cleaning , as well as basic depletion restoration at a minimum cost are included in the service plan. Your service warranty will be null and ineffective should you not service your machinery in the suggested service or if it is not rectified in the equal of twice that period. This is to say that in which case we preferred that your machine is fixed once every three months, it is vital that you get your machinery fixed within every six month period or your guarantee will not be legit.
Whenever a specialist supplies a service at your premises, it refers to a call-out. A call-out cost will be charged except when the call-out is covered by each of the above plans or confirmed by the the company. At the point of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Transport costs to your property including accommodation if essential, are on your account, in addition to the call-out fee. The preparations for the specialist to get picked up as well as sent back are chosen to be done by you. The current rate is R 9.95/km multiplied by the traveling distance between our office and your property, should you choose for us to go to you.Beneficially inquire about call out including travel costs ahead of time as those costs may change instant by point without notice.
If you simply would like our technician to take a look at your machine for your satisfaction or want to find out if the machinery is adjusted to function optically, our maintenance plan is perfect for you. No fees will apply for the technician we provide. Our technician will be able to supply you with advice on if an back-up or further maintenance or service parts replacement is needed or whether everything is in order. During maintenance visits no adjustments or intense labour work will be practised and bookings should made for this to be done at your and our earliest convenience.
Our warehouse offers fundamental and/or overall training courses for all machines we sell. When obtaining your machinery, first primary entry courses is included in your investment, nevertheless more improved training can be purchased after the fundamental course has been achieved.
A unique barcode is provided with all our mainline of machinery. Therefore your machines warranty data and maintenance history will regularly be able to be checked in any way and at any instant on our website or while disconnected. By using the barcode we value our machinery's warranty and servicing. Maximum benefit are protected on both the reselling and assistance of your machines.