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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, as well as any subsystem, we only offer constrained attribute warranty unless stated otherwise. Defects by cause of unfit components or poor craftsmanship, are covered by the trait warranty. Common wear and tear or mis-usage of your component is not our constraint. Aforesaid is thus not covered by our warranty. Generally deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations are immediately available on appeal.
Routine service is required by the machine(s) you are going to purchase. Everyday decrement reinstatement at a minimal cost, analyzing and positioning as well as general cleaning are included within the service plan. Your service guarantee will be useless and void should you not service your machinery in the chosen service or if it is not serviced within the equal of twice that period. This is to say, you have to get your machine improved in every 6 month period, if we preferred that your machine is rectified once every three months or your warranty will not be valid.
A Call-out refers to each extent a specialist supplies a service at your property. Except for when the call-out is enclosed by each and every time of the above named plans or accepted by the managers, a call-out cost will be charged. At the extent of this quotation, for 1 day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Coupled with the call-out charge, transport costs to your premises including settlement if necessary, are on your account. We recommend that you arrange that the technician gets picked up as well as sent back. R 9.95/kilometer is the current percentage increased by the traveling distance between your premises including our place, should you choose for us to come to you.Without notice, those fees may differ instant by instant, consequently generously analyze about call out and touring costs beforehand
Whether you would like to find out if the machinery is set to operate optimally, or you just want our specialist to take a look at your appliance for your satisfaction, our servicing plan is perfect for you. No fees will apply for the technician we supply. You will be advised by our experts whether an back-up or additional servicing or spare parts reinstatement is needed or if everything is in order. Bookings must be made for adjustments or hard labour function to be done at your/our quickest convenience as no repairs or any such labour actions will be practised during servicing visits.
We supply primary and/or complete training courses through our warehouse for all machines we sell. More advanced training can be purchased after the principal course has been passed nevertheless first primary entry courses is enclosed in your machinery purchase.
With all our mainline of machines a individual barcode is sold. Therefore your machines warranty report and service history will regularly be able to be checked in any manner and at any instant on our site or offline. We honour our machinery's guarantee and assistance by using the barcode. This protects your ultimate benefit on both the reselling and maintenance of your machines.