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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machinery, as well as each subsystem, we only offer constrained attribute guarantee unless stated differently. Errors due to unfit equipment or poor craftsmanship, are covered by the quality warranty. We aren't responsible for common wear and tear or mis-usage of your machinery. Aforementioned is thus not covered by our warranty. Of course, deterioration that aren't covered under warranty can usually be repaired at a minimum cost. Quotations are promptly vacant on inquiry.
The machine(s) which you are going to purchase, will be forcing a routine service. The enclosed service plan includes common cleaning, checking and positioning, as well as common wear and tear reinstatement at a minimum cost. Your service warranty will be null and not viable if you do not service your machinery within the chosen service or if it is not serviced within the equivalent of twice that period. Meaning, you should get your machine rectified within every six month period, if we suggested that your machinery is fixed once every 3 months or your warranty will not be credible.
Every time a technician offers a service at your property, it points to to a call-out. Unless the call-out is covered by each and every time of the above plans or confirmed by the the company, a call-out fee will be charged. At the instant of this quotation, for one day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Accommodation including transport costs to your establishment, in addition to the call-out charge, are on your account if necessary. We prefer that you organize that the technician gets picked up and sent back. R 9.95/kilometer is the ongoing amount increased by the traveling distance between your property and our warehouse, should you desire for us to travel to you.Those fees may vary instant by extent without notice, so attentively inquire about call out and transport costs in advance.
If you would prefer to know whether the machine is fitted to operate optimally, or you just would like our specialist to take a look at your machinery for your tranquility, our service plan is suited for you. There is no fees for the specialist we supply. Our specialist will be able to advise whether everything is normal or if an back-up or additional servicing or service parts reinstatement is needed. Reservations should be made for reconstruction or intense labour work to be carried out at your/our earliest convenience as no adjustments or any such labour actions will be practised during servicing visits.
Our training centre offers primary and/or complete training courses for all machines we sell. More advanced training can be bought after the principal course has been achieved however first primary entry courses is comprehended in your machine purchase.
With all our mainline of machines a individual barcode is sold. Therefore your machinery's guarantee information and maintenance history will always be able to be checked in any style and at any time on our site or offline. We honour our machines guarantee and service by using the barcode. This secures your maximal advantage on both the reselling and assistance of your machines.