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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, including any subsystem, we only offer constrained feature guarantee lest stated elseways. Poor craftsmanship and unreliable equipment defects are covered by the trait warranty. We aren't responsible for everyday wear and tear or misuse of your product. Our guarantee will for this reason not cover aforementioned. Deterioration can usually be repaired that are not covered under guarantee, at minimum cost. Upon request, quotations are immediately available.
The machine(s) which you are going to obtain, will be forcing a regular service. The included service plan consists of basic cleaning, reviewing and adjustment, as well as standard wear and tear restoration at a minimal cost. It is crucial that your machine(s) is rectified in the equal of double that period, should you not service your machine(s) within the preferred service period, or else your service guarantee will be null and meaningless. Meaning that in which case we suggested that your machine is rectified once every 3 months, it is necessary that you get your machinery rectified in every 6 month period or your warranty will not be legit.
Anytime a service is supplied at your property by a specialist, it points to to a call-out. Lest approved by the company or enclosed by each of the above named plans, a call-out cost will be charged. At the point of this quotation, 1 technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Settlement and touring costs to your property, in addition to the call-out charge, are on your account if necessary. The adjustments for the technician to get picked up including sent back are suggested to be made by you. The prevailing rate is R 9.95/km increased by the driving distance between our place including your place, should you desire for us to travel to you.Those charges may change time by time without notice, so attentively analyze about call out including travel costs in advance.
Our service plan is suited for you if you simply want our technician to take a look at your machine for your contentment, or if you would like to know if the machine is set to operate optically. No costs will be assigned for the technician we supply. You will be advised by our specialist whether an alternative or further service or spare replacement is needed or if everything is in order. During preservation visits no reconstruction or excessive labour operate will be practised and reservations can be made for this to be carried out at your and our quickest convenience.
Fundamental and/or complete training courses are supplied via our premises for all machinery we sell. More improved training can be bought after the primary course has been finished however first basic entry courses is included in your machinery investment.
With all our mainline of machines a particular barcode is sold. Accordingly your machines guarantee info and servicing history will evermore be able to be checked in any way and at any moment on our database or while logged off. By using the barcode we value our machines guarantee and servicing. Maximum benefit are insured on both the reselling and assistance of your machinery's.