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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply bounded quality warranty on any subsystem except stated otherwise, as well as on the entire machine. Weaknesses as a result of unreliable equipment or poor craftsmanship, are covered by the feature guarantee. Common wear and tear or mis-usage of your product is not our responsibility. Accordingly aforestated shall not be covered by our warranty. Naturally, deterioration that aren't covered under guarantee can usually be repaired at a minimum cost. Upon demand, quotations are gladly accessible.
The machine(s) which you are going to obtain, will be requiring a regular service. Investigation and positioning, general cleaning , as well as standard wear and tear restoration at a minimal cost are included in the service plan. Your service warranty will be invalid and ineffective should you not service your machine within the suggested service or if it is not rectified within the equivalent of double that period. Meaning that in which case we preferred that your machinery is improved once every three months, it is required that you get your machine improved in every 6 month period or your warranty will not be valid.
Anytime a service is supplied at your property by a specialist, it points to to a call-out. Lest the call-out is covered by any of the above mentioned plans or per-approved by the management, a call-out cost will be required. At the time of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Settlement including traveling costs to your establishment, along with the call-out fee, are on your account if necessary. The preparations for the technician to get picked up and sent back are chosen to be done by you. R 9.95/km is the prevailing percentage multiplied by the driving distance between your premises and our branch, should you choose for us to go to you.Kindly analyze about call out including travel costs ahead of time as those costs may differ extent by time without notice.
If you would choose to know if the appliance is set to work optically, or you only would like our technician to take a look at your appliance for your satisfaction, our servicing plan is here for you. No fees will be assigned for the specialist we provide. Our specialist will be able to advise if everything is normal or whether an alternative or further assistance or spares reinstatement is needed. During sustainment visits no improvements or intense labour work will be carried out and bookings can be made for this to be completed at your and our quickest convenience.
Principal and/or complete training courses are provided via our premises for all machinery we sell. When purchasing your machinery, first basic entry courses is included in your investment, nevertheless more advanced training can be purchased after the principal course has been accomplished.
All our mainline of machinery's are sold with a different barcode. Therefore your machines warranty report and servicing history will evermore be able to be analyzed in any way and at any moment on our website or offline. We value our machinery's warranty and maintenance by using the barcode. This ensures your ultimate convenience on both the maintenance and resell of your machines.
The above tender is in regarding to our advanced model, therefore the focus points, specs and accessories are relevant thereto. Our sales consultants can be called relating to any information of the year model cited. You will be titled to receive a 5% discount on older models , based on minor completion or lesser design in which case we don't have the brand new model accessible.