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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded feature guarantee on each subsystem if not stated differently, and on the whole machine. Shortages as a result of unreliable materials or poor craftsmanship, are covered by the attribute guarantee. We aren't liable for general wear and tear or misuse of your equipment. Our guarantee will for this reason not cover aforestated. Definitely, deterioration that aren't covered under guarantee can generally be repaired at a minimal cost. Upon appeal, quotations are promptly available.
Routine service is due by the machine(s) you are going to buy. The concealed service plan includes common cleaning, checking and arrangement, as well as general depletion restoration at a minimum cost. If you do not service your machine(s) within the chosen service period, it is required that your machinery is fixed in the equivalent of twice that period otherwise your service warranty will be worthless and meaningless. This is to say, you should get your machine serviced within every 6 month period, if we choose that your machinery is improved once every 3 months or your guarantee will not be efficient.
Anytime a specialist offers a service at your place, it points to to a call-out. Except when the call-out is enclosed by each of the above named plans or per-approved by the the company, a call-out cost will be charged. At the extent of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.In addition to the call-out charge, transport costs to your property and accommodation if essential, are on your account. The preparations for the technician to get picked up and sent back are suggested to be done by you. If you would like for us to go to you, the current percentage is R 9.95/km increased by the traveling distance between our warehouse including your establishment.Those charges may change extent by time without notice, so kindly enquire about call out as well as travel costs in advance.
If you would like to know if the machinery is adjusted to function optically, or you just want our specialist to take a look at your appliance for your satisfaction, our assistance plan is suited for you. We will not require any fees for the technician we supply. You will be advised by our specialist if an back-up or further assistance or service parts reinstatement is needed or if everything is in order. Reservations must be made for improvements or excessive labour operate to be completed at your/our earliest availability as no improvements or any such labour actions will be completed during maintenance visits.
Our premises offers basic and/or complete training courses for all machinery we sell. When purchasing your machinery, first primary entry courses is comprehended in your investment, although more advanced training can be bought after the primary course has been accomplished.
All our mainline of machinery's are sold with a particular barcode. You will accordingly constantly be able to check the machine's guarantee data and servicing history on our site or while disconnected - in any manner and at any term. By using the barcode we honour our machinery's warranty and servicing. This ensures your maximum convenience on both the reselling and maintenance of your machinery's.
The quotation above pertains to our newest model, and therefore the climax, details and accessories are applicative thereto. Attentively analyze from our sales assistant as to the generation model quoted. In the incident that we do not have the recent model vacant, you can be designated to receive up to 5% remission on the previous model, depending on minor completion or lesser method.