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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded quality guarantee on the entire machinery, along with each subsystem unless stated elseways. Errors by cause of unreliable components or poor craftsmanship, are covered by the quality warranty. We cannot be held at fault for mis-usage or general wear and tear of your machine. Accordingly aforementioned would not be covered by our guarantee. Often deterioration can be repaired at minimal cost that are not covered under guarantee. Quotations are immediately available on appeal.
The machinery which you are going to obtain, will be needing a routine service. Common wear and tear reinstatement at a minimal cost, analyzing and calibration as well as basic cleaning are covered in the service plan. Should you not service your machine(s) in the preferred service period, it is vital that your machine(s) is rectified within the equivalent of twice that period or else your service guarantee will be worthless and void. Meaning, you must get your machine improved within every 6 month period, if we suggested that your machinery is improved once every three months or your warranty will not be legit.
Anytime a technician supplies a service at your premises, it refers to a call-out. Lest arranged by the company or covered by any of the above named plans, a call-out fee will be requested. At the extent of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Touring costs to your premises including settlement if crucial, are on your account, along with the call-out charge. We recommend that you arrange that the specialist gets picked up including sent back. If you would prefer for us to come to you, the prevailing amount is R 9.95/kilometer increased by the driving distance between our warehouse as well as your premises.Those fees may change instant by time without notice, so beneficially enquire about call out including travel costs ahead of time.
Our maintenance plan is perfect for you if you just would like our specialist to take a look at your machine for your satisfaction, or if you would like to find out if the appliance is set to work optimally. We will not require any fees for the specialist we provide. Our technician will be able to supply you with advice on whether an different or other maintenance or service parts reinstatement is needed or whether everything is in order. Bookings must be made for adjustments or intense labour work to be completed at your/our quickest convenience as no reconstruction or any such labour actions will be done during maintenance visits.
Our premises offers primary and/or overall training courses for all machines we sell. When purchasing your machine, first basic entry courses is included in your purchase, however more promoted training can be bought after the fundamental course has been completed.
A unique barcode is provided with all our mainline of machinery. You will thus evermore be able to review the machinery's warranty info and assistance history on our webpage or while disconnected - in any manner and at any time. By using the barcode we value our machines warranty and servicing. Supreme convenience are protected on both the reselling and assistance of your machinery's.
The reference above concerns our recent model, as well as for thus reason the focus points, details as well as extras are applicative thereto. Attentively analyze from our sales people as to the age model quoted. You will be entitled to receive a 5% allowance on former models , based on minor execution or minor layout in which case we do not have the newest model vacant.